accès impossible à microsoft jigsaw -[Translation - Unable to access Microsoft jigsaw]

Hello chrbassot,

Thank you for posting on the Xbox forums. We understand that it can be frustrating when you are unable to access one of your games. Microsoft Jigsaw is a Microsoft casual game. Therefore, the Microsoft Casual Games Community will be able to assist with
this issue. The link we provided contains a section entitled, "I'm having a problem playing my game. How do I fix it?" which provides solutions to this particular
error. We hope this helps!

Thank you!

I'm unable to find "Microsoft Jigsaw Cacti" or the "017-000" error code that you're referring too but I will continue to investigate. Is this the game that you're referring too? It is possible that there is a new version of the game:

Get Microsoft Jigsaw - Microsoft Store

This week, in Microsoft Jigsaw, I've lost access to all my previously purchased Jigsaw Classic Games. How do I restore them? I am a Premium Member.

Hi mate try uninstalling and reinstalling the game see if it sorts itself out .

You can always try checking here which is for the Microsoft community games such as solitaire/jigsaw

https://community.microsoftcasualgames.com/games/microsoft-jigsaw/

Web translation:

When you click Microsoft Jigsaw Play, you can not play because it has a monotonous landscape image

I was enjoying the Microsoft jigsaw game. When the above image is displayed, "Please upgrade M. Jigsaw Premium to stop advertising"

Response:

Hi there,

please try uninstalling the app, restarting the PC and then install the app again to see if that makes any difference.

Let us know the results