Abonnement Xbox live

Bonjour, je viens de payer un abonnement de 12 mois xbox live car vous m'avez induit en erreur. Je voulais choisir l'abonnement d'un mois et afin de l'obtenir il fallait absolument lever la suspension de l'abonnement suite un non paiement, non paiement
car je ne voulais plus de l'abonnement de 12 mois. Merci de m'annuler l abonnement de 12 mois pris ce jour 24 octobre 2017 et de me le rembourser. Cordialement

[translation]

Hello, I just paid a 12 month subscription xbox live because you misled me. I wanted to choose the subscription of one month and in order to obtain it it was absolutely necessary to lift the suspension of the subscription following a non payment, non payment
because I did not want more of the subscription of 12 months. Thank you for canceling me the 12-month subscription taken today 24 October 2017 and refund it to me. cordially

:)

 

Renouvellement de mon abonnement

Salut,



Les abonnements gold sont cumulable. Par conséquent, tu peux, si tu le souhaites, renouveller ton abonnement de suite.

Ton abonnement Xbox Live 12 mois prendra effet la fin de ton abonnement Xbox Live 1 mois.

 

Can't cancel my Xbox Live Abonnement

Hello,

I am trying to cancel my Xbox Live Gold Abonnement since a few weeks.

But every time, it shows me an error on the Xbox.Live Abo. Website.,

The page can't display my abonnements.

Regards

Ronny

 

Hey there MGN Achille.

Sorry to hear about the billing error when trying to purchase Xbox Live! Unfortunately we aren't able to provide refunds or provide help with billing issues here om the forums, for help with that please reach out to
Chat Support and let them know what's going on. Keep us updated with how it goes.

If any other Xbox support questions come up, please let us know.