abonement xbox live[abonnement xbox live]

Hello!

Thank you for your post. I understand you are experiencing an issue using your Xbox Live subscription on your Xbox One. To troubleshoot this, please check your

Subscriptions on your Xbox One to ensure the subscription is active on the account you're signed in on. If the subscription does not appear, you may have purchased the subscription on a different account.

Please let us know how this goes.

Salut,



Les abonnements gold sont cumulable. Par conséquent, tu peux, si tu le souhaites, renouveller ton abonnement de suite.

Ton abonnement Xbox Live 12 mois prendra effet la fin de ton abonnement Xbox Live 1 mois.

Sorry to hear this, have you made sure the console is registered as home / primary console in the xbox settings

Hey there MGN Achille.

Sorry to hear about the billing error when trying to purchase Xbox Live! Unfortunately we aren't able to provide refunds or provide help with billing issues here om the forums, for help with that please reach out to
Chat Support and let them know what's going on. Keep us updated with how it goes.

If any other Xbox support questions come up, please let us know.

Hey EliteSaulhudson! Generally phone or chat support are the only team that can handle billing issues. If possible can you post a screenshot of the promotion you're seeing and its terms? Post back and let me know!