A ver, sabéis que vuestras tarjetas de gold pass, windows store y gamepass no valen? (España)

Hey Cris

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with redeeming a code you purchased.

Typically, when a code is deactivated you need to contact the retailer, as per the article titled

Troubleshoot gift card and code issues.

Since its currently in a deactivated state, I would have to recommend that you
Contact Xbox Customer Support, as they would be much better equipped to assist you in addressing this matter further.

I hope this is of some use to you.

Eso es lo que he hecho. A mí me dijeron que era el servidor de microsoft. Bueno, espero que las activeis. (Si es eso)

-[Translation - That is what I have done.
They told me it was the microsoft server.
Well, I hope you activate them. (If that is)]

la autorenovacion evita que el servicio se llegue a vencer no importa el método de pago (tarjeta de saldo, de gamepass, gold, tarjeta de crédito, débito o paypal), te recomiendo no activarlo ya que varios dejan de jugar y el servicio se sigue cobrando, si
quieres usar tarjetas de prepago de gold o gamepass igual te pedirá un método de pago secundario, solo como requisito ya que puedes desactivar la renovación automática, puedes usar tarjeta de débito, crédito o cuenta de paypal, como forma de pago de respaldo,
no importa si estas no tienen saldo. Y puedes pasar todo el tiempo pagando con tarjetas de prepago.

[Translation-Self-renewal prevents the service from being won no matter the payment method (balance card, gamepass, gold, credit card, debit or paypal), I recommend not to activate it as several stop playing and the service is still charged, if you
want to use cards gold prepaid or gamepass will still ask you for a secondary payment method, only as a requirement since you can turn off auto-renewal, you can use debit card, credit card or paypal account, as a backup payment method, no matter if they don't
have a balance. And you can spend all your time paying with prepaid cards]

Bueno, lo que ocurre es que yo compre dos tarjetas, una de xbox lite gold, de tres meses, y una de game pass por un mes. Me fui a la store de mi consola, (tengo xbox one s) busque "Xbox live gold, y cuando me apareció, le di a "canjear código". Bueno, con
esta no tengo problema, mi problema es con la tarjeta game pass, es una tarjeta de regalo, y la fui a canjear en la store, como la otra. Listo, me acepto el código, pero a la hora de jugar Gears of war 4, (que es un juego que tengo con game pass) no me dejo
iniciarlo, y aún no me deja, entonces revise, y solo estaba registrado el xbox live gold en mi consola, nada de game pass. Intente volver a poner el código, y oh sorpresa, aparece que ya ha sido canjeado. ¿Que puedo hacer? ¿Es normal?

[Translation-Well, what happens is that I buy two cards, one for xbox lite gold, for three months, and one for game pass for one month. I went to the store of my console, (I have xbox one s) search for "Xbox live gold, and when it appeared, I gave"
redeem code. "Well, with this I have no problem, my problem is with the game pass card , it is a gift card, and I went to redeem it in the store, like the other. Done, I accept the code, but when playing Gears of war 4, (which is a game I have with a game
pass) no let me start it, and it still won't let me, so I checked, and only the xbox live gold was registered in my console, no game pass, try to put the code back, and oh surprise, it appears that it has already been exchanged. can i do is it normal]

Gracias por responder. He comprobado la ubicación de mis cuentas en Microsoft, Android y Play Store y están bien (España). En xbox.com/play me funciona correctamente. He observado que en la aplicación GamePass para Android en mi teléfono móvil Android funciona con los datos móviles pero no con Wifi, así que supongo que el problema es de mi proveedor de internet (Orange) ya que funciona con datos pero no Wifi.