A Unpolished Broken Video Game Breaks A Friends Console?

I Was Wondering What Happens If A Video Game Is Released Early And Released In A Unfinished State, Then It Ends Up Bricking Your Console Can You Still Get A Refund? My Friend Has Been Getting Strange Issues Recently On The Xbox One And Series Platforms, From Game, Console Crashing. Not Syncing Save Data. There's Something Wrong With Your Save Data Error For Example. Achievements Not Unlocking When It's Supposed To Be. The Games That Used To Work Crashes Midgame And Sends To The Dashboard Without Warning. Call Of Duty WWII Zombies Mode Has Been Suffering From Crashing Recently Even Tho The Game Has Been Fine Until Now (WWII Zombies Mode Crashes For Me As Well) Also Call Of Duty Modern Warfare III Was The Cause Of The There's Something Wrong With Your Save Data When My Friend Tried To Uninstall The Game. Then Tonight Black Ops 6 Has Completely Broke Her Console. She Can't Access Anything. She Tried to Reach Out To You By Asking A Question And It Says Her Account Has Been Blocked. These Issues Are Becoming Constant And Has Pushed My Friend Away From Your Platform. What We Want To Know Is It Possible To Get A Replacement And A Full Refund For These Games? It's Clear As Crystal That Xbox Consoles Can't Run These Games. It's Not Just Call Of Duty It's Other Games As Well. She Comes Home From Work And She Gets This. She's Tried Everything, Hard Resetting The Console, Hold Power Down For 10 Seconds. She's Unplugged It From The Main Sockets. She Even Factory Reset Her Console And Still Not Luck. She's Getting The Idea In Her Head That's She's Been Hacked Or Microsoft Are Screwing Her Over. Can Someone Help Us And Maybe Try And Find A Solution Please Thx.

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