A strange problem that I can't figure out

APete28AllDay · Dec 18, 2015

Xbox One Dashboard: I'm on the dashboard and when I press the "a" button, the highlighted box around the game flickers as if I hit the button, but it won't open the game. I can't click into anything on the dashboard. I know its not the controller because
I tried it on my roommates Xbox and it worked just fine. Can anybody help?

:)

StressedPie647 · Dec 18, 2015

ERROR: MICROSOFT STORE

I have that exact, exact, exact same problem! I can't figure it out, I've tried relogging, rebooting, and reconnecting. Did you ever figure it out?

FreakFlunky5743 · Dec 18, 2015

Error code 80153003 when Downloading Halo 4 Map Packs from Map Pass.

Same problem and can't figure out a solution.

Regul4tor89 · Dec 18, 2015

Try performing a full power cycle with your xbox. (Hold the xbox button on the console for ten seconds, wait another ten seconds before powering back on.) Hope it helps

APete28AllDay · Oct 31, 2018

Thank you! I was getting frustrated.

Regul4tor89

Try performing a full power cycle with your xbox. (Hold the xbox button on the console for ten seconds, wait another ten seconds before powering back on.) Hope it helps

APete28AllDay

Thank you! I was getting frustrated.

LP_890

Thanks George's. I think this is what actually happened. I might have purchased this as a gift for a family member but they never actually used the subscription.

LP_890

Thanks Georges. As I said, there is nothing in my billing that suggests this charge should be here. To the best of my knowledge, I only own one account. I guess I'll have to dispute the charge.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello LP_890 , unfortunately here we have no ways to track this cherge, what you have to do is check your purchase history on every account you own.

To do this, you will need to log in to the website below, and check your purchase history.

https://account.microsoft.com/billing/orders

A strange problem that I can't figure out