A Rewards Story

Discus and support A Rewards Story in XBoX Rewards & Social to solve the problem; Within 'A Rewards Story', the lanterns in section 2 the present never lit up for me. I purchased Titanfall 2 Deluxe Edition on the Xbox Store... Discussion in 'XBoX Rewards & Social' started by breakshot4, Dec 28, 2016.

  1. breakshot4
    breakshot4 Guest

    A Rewards Story


    Within 'A Rewards Story', the lanterns in section 2 the present

    never lit up for me. I purchased Titanfall 2 Deluxe Edition on the Xbox

    Store within the past week

    :)
     
    breakshot4, Dec 28, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    A Reward Story...

    Hello Janeka,

    I can confirm that your purchase for the "Present" chapter was not properly allocated toward that chapter. We will adjust your account, and you should see the Credits pending by the end of next week at the latest. Apologies for the inconvenience.
     
    XBLRewards8, Dec 28, 2016
    #2
  3. Smwutches
    Smwutches Guest
    A Rewards Story

    You'll want to post in the Xbox Rewards Questions forum in order for support to check for you.
     
    Smwutches, Dec 28, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    A Rewards Story

    Hello breakshot4,

    Apologies for the inconvenience. We will adjust your purchase to be properly allocated toward that offer. You should see the changes shortly; within 1-3 days.
     
    XBLRewards8, Dec 29, 2016
    #4
  5. RGS_2 Win User

    A Rewards Story

    Okay, so I am one lantern away from this being completed. I just purchased one of the games over the minimum needed. Will I still get the rewards even after it ends?
  6. XBLRewards8 Win User

    A Rewards Story

    Hello RoastGuitar70,

    We see that one of your Movie purchases was not properly allocated toward the "Present" chapter. Apologies for the inconvenience. We will adjust this purchase, and you should see the events and pending Credits by the end of next week.
  7. XBLRewards8 Win User

    A Reward Story...

  8. Smwutches Win User

    A Rewards Story

    You'll want to post in the Xbox Rewards Questions forum in order for support to check for you.
  9. XBLRewards8 Win User

    A Reward Story...

    Hello Janeka,

    I can confirm that your purchase for the "Present" chapter was not properly allocated toward that chapter. We will adjust your account, and you should see the Credits pending by the end of next week at the latest. Apologies for the inconvenience.
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A Rewards Story

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