A Reward Story...

Discus and support A Reward Story... in XBoX Rewards & Social to solve the problem; Hi - I took part in "A Reward Story", making purchases for Past, Present & Future, but despite the Present and Past purchases having been made on the... Discussion in 'XBoX Rewards & Social' started by GTB.photographic, Jan 9, 2017.

  1. GTB.photographic
    GTB.photographic Guest

    A Reward Story...


    Hi - I took part in "A Reward Story", making purchases for Past, Present & Future, but despite the Present and Past purchases having been made on the same day, only the Past is registering against my Xbox Rewards account, so I haven't had the 15,000 points...
    Is it possible to have this checked please? Thanks A Reward Story... :)

    :)
     
    GTB.photographic, Jan 9, 2017
    #1
  2. Smwutches
    Smwutches Guest
    A Rewards Story

    You'll want to post in the Xbox Rewards Questions forum in order for support to check for you.
     
    Smwutches, Jan 9, 2017
    #2
  3. RGS_2
    RGS_2 Guest
    A Rewards Story

    Okay, so I am one lantern away from this being completed. I just purchased one of the games over the minimum needed. Will I still get the rewards even after it ends?
     
    RGS_2, Jan 9, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    A Reward Story...

    Hello Janeka,

    I can confirm that your purchase for the "Present" chapter was not properly allocated toward that chapter. We will adjust your account, and you should see the Credits pending by the end of next week at the latest. Apologies for the inconvenience.
     
    XBLRewards8, Jan 10, 2017
    #4
  5. RGS_2 Win User

    A Rewards Story

    Okay, so I am one lantern away from this being completed. I just purchased one of the games over the minimum needed. Will I still get the rewards even after it ends?
  6. XBLRewards8 Win User

    A Rewards Story

    Hello RoastGuitar70,

    We see that one of your Movie purchases was not properly allocated toward the "Present" chapter. Apologies for the inconvenience. We will adjust this purchase, and you should see the events and pending Credits by the end of next week.
  7. XBLRewards8 Win User

    A Reward Story...

  8. Smwutches Win User

    A Rewards Story

    You'll want to post in the Xbox Rewards Questions forum in order for support to check for you.
  9. XBLRewards8 Win User

    A Reward Story...

    Hello Janeka,

    I can confirm that your purchase for the "Present" chapter was not properly allocated toward that chapter. We will adjust your account, and you should see the Credits pending by the end of next week at the latest. Apologies for the inconvenience.
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A Reward Story...

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