A plague tale requiem game freeze in sync.

Hello Edgardo Canseco,



Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.





We’d like to know more about it in details so that we can provide a more accurate resolution for you.

• Is this the first time you installed the game?
  
• Did this work before?
  
• Are you getting any error messages?
  

As per game minimum requirements, the game may run but not to this may affect gameplay experience and may result to game issues.



Please see minimum requirements

OS Windows 10 version 18362.0 or higher

Architecture x64

Graphics 4 GB, GeForce GTX 970/Radeon RX 590

Processor Intel Core i5-4690K (3.5 GHz)/AMD FX-8300 (3.3 GHz)

Keyboard Integrated Keyboard

Mouse Integrated Mouse

Controller Xbox controller or gamepad

DirectX DirectX 12 API, Hardware Feature Level 12

Memory 16 GB

Video Memory 4 GB

Buy A Plague Tale: Requiem - Windows | Xbox

Sometimes a game can freeze or stop responding on your Windows device because of a temporary issue, which you can fix by exiting and restarting the game. If that doesn’t work, visit the link below for troubleshooting.

Game freezes or stops responding on a Windows device | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hi CarTzy,

Thank you for your reply.

I found that the xbox services in my computer were not running.

I started them and the game worked fine.

Thanks again,

Edgardo

Hello Edgardo Canseco,

Good to know that it is working now and thank you for sharing the method you perform to fix issue. This will be helpful with the rest of the community member who may encounter this type of issue.

Please do not hesitate to ask the community anytime just in case you have any questions in the future.

I use a Windows 10 PC .not only in this game I also can't run the death stranding game and always got same error

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Karl_sefni

Additional information is needed, please tell me:

Is this happening on Xbox or PC?
If it’s on Xbox, what console do you have?
If it’s on PC, are you using windows 10 or 11?

In any case:
Do you know if your device received recently an update?
Are you using an insider build / beta OS in your device?

Is this happening only with this game or if you try a different game something similar happens?
And, what did you tried so far to fix this
In that way I can advise you different things or how to proceed