A newly purchased game keeps crashing

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

Here are a few troubleshooting tips on Console:
1. Check for known issues.
2. Restart the game.
3. Power cycle your machine.
4. Test your network connection.
5. Try using a different profile.
6. Remove and re-add your profile.
7. Clear the local save and resync with the cloud.
8. Uninstall game > Restart console > Install game.

For more details on the above kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/game-issues-solution

Here are a few troubleshooting tips for PC:
- Restart your device.
- Update Windows.
- Update your device drivers.
- Update the Xbox and Gaming Services apps.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Make sure your date and time is correct.
- Disable your antivirus.
- Use the app troubleshooter.
- Repair and reset the Xbox app.
- Uninstall game > Restart Machine > Install game.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps resolve your query.

No err code is shown. Simply wont confirm credit card info. Im in a country not in the US, but keeps asking state. What to do? Cant purchase xbox gold no newly purchased game! Stuck!!@!!!

These newly released games "max out" the 360, thus freezing and crashing them. The technology is just too old.

Greetings, Joke2Smoints. Thank you for bringing your question to the forums. Rockstar has a guide for how to resolve issues downloading this title:

support.rockstargames.com/.../20370146-how-to-resolve-issues-with-the-xbox-live-downloadable-version-of-san-andreas. This is what SoulDog is alluding to in their post. Can you give the steps listed there a shot and let us know if this helps sort things
out? Thanks very much!

RvB York 115, ya i tried deleting and re-downloading, no luck. As for SoulDogWarrior and Mister Darcy's idea, i will have to bring my 360 back to my friends house to use their internet to try it. PS Mister Darcy after i try i will post here letting you know
if it worked or not; hopefully it IS just a problem with portion where the game is being stored and it is fixed by me filling up that space...i can't advance any further in the game because when i try to play the mission high stakes low rider, the disc read
error pops up near a certain checkpoint every time