A friend's Xbox Series X has been faulty since launch, the only one crashing in every coop...

Discus and support A friend's Xbox Series X has been faulty since launch, the only one crashing in every coop... in XBoX on Consoles to solve the problem; Hi! A friend's Xbox Series X has been faulty since launch, it crashes pretty much every game we play and he's always the only one crashing. Now he's... Discussion in 'XBoX on Consoles' started by saunah, Mar 21, 2023.

  1. saunah
    saunah Guest

    A friend's Xbox Series X has been faulty since launch, the only one crashing in every coop...


    Hi!

    A friend's Xbox Series X has been faulty since launch, it crashes pretty much every game we play and he's always the only one crashing. Now he's fed up and wants to quit playing Xbox and build a PC instead. He's extremely shy and introverted and not so tech savvy so he's never contacted Support/RMA about it.

    Question: Can I help him return it still? Maybe someone can see that it was faulty even when fresh from the factory even? If he can't get help is there an interest from MS to receive the Xbox, for study? I mean he'll just throw it down a cliff otherwise or something.

    PS. I told him to return it one week after he purchased it, as I've built plenty of PC's in my day and usually know when tech is displaying abnormal behaviour. He has better air circulation and stable lower temperature but still he's the one crashing as if it was running at +100°.

    I know he hasn't done anything himself to it as we started our Xbox Adventure together, having been long time PS gamers and wanted more coop games. We found games but as soon as we're starting to have fun = C R A S H.

    It sucks to be him.

    Literally and Utterly.

    :)
     
    saunah, Mar 21, 2023
    #1
  2. SwordofWhedon Win User

    A friend's Xbox Series X has been faulty since launch, the only one crashing in every coop session. Does RMA/study for science have any chance?

  3. saunah Win User

    A friend's Xbox Series X has been faulty since launch, the only one crashing in every coop session. Does RMA/study for science have any chance?

    Ah sorry if I was unclear.

    No, he can most of the time join us in coop games but after a while his Xbox will close the application to dashboard or some other type of crash.

    It is not entirely limited to coop games either from what I understand but that's the time me and his friends see how it is for him.

    My first guess was overheating since the symptoms remind me of my own poorly ventilated PC builds but, as I mentioned, he has the best ventilation and console temp out of all of us.

    Do you know of any batches of XSX that has had a faulty sensor making the console think it's overheating and forcing a shutdown? Or does this ring any other bells from other customers who have had this issue?

    I just thought I should try everything for him and ask here what to do.

    He's so tired of it he wants to throw it in the trash. Noone at MS wants to dissect and examine it for info gathering sake? :)

    Thanks for replies.
  4. PlushRelic Win User

    Is the Xbox X|S unstable (bricking, crashing etc.)?

    Like the title says, Is the Xbox X|S unstable like the PS5 was at launch, or is it stable? When the Xbox X|S first launched, I heard stuff about it crashing, bricking, etc. I was wanting to know, so I know whether to get it now, or wait.
    Hello, I have had my Xbox series x since Christmas my console has been fine no crashing i would recommend you get one if you haven't already. Also issues that have been happening with series x/s Microsoft are working on them but mostly the issues are on the units that were on sale on the launch date.
  5. FORCE RECON 93 Win User

    XBOX SERIES X BATTLEFIELD 2042 crashing

    I don't believe this is a hardware issue. If it is, they need to tell us specifically what is happening that makes our Xbox faulty on only one game. Never heard of that before. Why does every other game work fine with no crashing? Only the Xbox Series X/S version of BF2042 is crashing for ppl on the Series X/S after going through all of the troubleshooting steps, different controllers (someone suggested elite series 2 is a possible cause) etc. Is EA going to address this issue or can we get a more specific technical explanation?
  6. HomegrownSilky Win User

    Why can I not launch my Xbox one games from my external hard drive, even after upgrading them from within the internal hard drive for the series s/x enhanced editions?

    It has been stated since before the Series consoles launched, that Series X/S optimized games need to be played off of the internal storage or the Seagate expansion card. That is the only way.
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A friend's Xbox Series X has been faulty since launch, the only one crashing in every coop...

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