A friend gifted me a game incompatible with my Xbox One, how do I return it/his money?

If you've redeemed the code it cannot be refunded.

Otherwise they will have to do it since it's their money and account that bought it

If you mean the Xbox One S All Digital Edition, which does not have a disc drive, then you can't use the disc with the console.

Unfortunately, there is no way to convert a game to a digital download. You would have to return the gift to the person that gifted it, and ask them if they could exchange it in the store for a currency gift card. The gift card can then be redeemed by you
on your account, and you can buy the game for you then.

Or your friend could return the game, and buy the game digitally as a gift for you on the Xbox marketplace.

Depending on the store's return policy, it might not be possible to return a physical game. So if that's the case, your only option would be to sell the game through ebay or something similar, and buy the game digitally from that money (however, you might
lose money through that trade).

Hey,

I bought my game with a gift card will the money I used be sent back to the gift card or back to my bank account, and also I haven’t got my money back since returning the game.

-Thanks

My son wants to buy the Call of Duty and he redeemed his xbox gift card to his child account and when he goes to order it sends me an email and asks me if I allow it and when I say allow it asks how i want to pay. How do I pay for this with the money
he uploaded today

Hi! Sorry for the inconvenience, unfortunately you cannot transfer money over from one account to another. But you can use the gift feature. If you would like to know how to access the gift feature here is how,

• Find a game to gift on the Microsoft Store on your Xbox One console.
• Select Buy as gift from the store listing.
• Select Choose from your list of Xbox friends .
• Choose a Gamertag from the friends list that appears.
• Enter your preferred sender name (this can also be used to send a small message).
• Confirm your payment details to complete the transaction.

If you have further questions don’t hesitate to reply!