A DAY OF MY LIFE WASTED!

Hello The_0mega1,

I feel like you still need help with your concern, in as much as I really love to provide you more troubleshooting steps regarding the issue, but I realize that this could be a bug or something that might have caused from your device why the video did not save. For now, our team will bow out.



We wish you the best of luck!

Kind regards



Xbox Forum Moderator

Microsoft Community

Hi The_0mega1,

We appreciate you for bringing this up to Xbox Community Forum.

We understand that encountered issues on your captured videos. As per description, while you are doing some video recordings you have noticed that all of the big videos yesterday were not found or not captured.

Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

1. Do you have enough storage for the videos?
   
2. What troubleshooting steps have you done?
   
3. Did you check all over the possible drives?
   

These above questions would help us provide the necessary information. Once we have gathered all the information, we will formulate the viable solution to help you with your case.

Meanwhile, when you're attempting to view the clips, are you doing so via the Upload Studio app on your Xbox?

1. Open the guide > Broadcast & capture > Capture > Manage Captures.
   
2. The default filter shows everything already published on Xbox Live.
   To see clips you’ve captured but not yet uploaded, select the filter On Xbox Live and choose On this Xbox.
   

If you are, and they are still not found, then you may wish to try the troubleshooting available in the following articles:

• Recording problems with Game DVR
  
• Record and capture Xbox One game clips and screenshots
  
• Game DVR and Upload Studio on Xbox One
  

If the problem persists, try doing a soft factory reset of the console, Reset and keep games and apps to help reset the operating system. Please note before doing this troubleshooting step, make sure to know your email and passwords for your Xbox profiles.



Make sure you have enough storage available for your clips. Try recording a new test clip and see if you are able to access it afterwards. Let us know!

• Manage your game clips | Xbox Support
  

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

SPENT HOURS ON THIS OVER 2 DAYS CANCELLING AND ASKING FOR REFUNF BOY WILL JUST HAVE TO USE PLAYSTATION INSTEAD. WASTE OF MY LIFE TIME.

My exact thought waste of my life I literally hate my life

Wow that was 17 Days as a Vampire, 3 days of my real life wasted of game time.

Lesson 101. Do not become a Vampire in less you plan to.

Thank you to everyone that helped.