A black screen appears when I start remote play on pc, Xbox app, I have been through all...

It didn't seem to resolve the issue that when I start remote play on my windows device from the Xbox app (windows), a black screen appears forcing me to exit out the Xbox app, I have tried all Xbox support please can someone help?

That’s the thing neither will work on remote casting it’s just a black screen on the Xbox app and it won’t appear when I press windows + K for remote display so neither will work.

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Let's try to troubleshoot. Please follow the steps here:

https://support.microsoft.com/en-us/windows/usi...

Then please restart your PC and try it again. Thanks!

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good morning

Try changing the resolution, go to the smallest one, and then change to a higher one, in general it works with 1080p.

It should be because we know that Xbox consoles have a way to stream the games from the same servers as the mobile apps which support touch screen controls. The Xbox remote play could switch the control inputs by sending a message to the server through the Xbox console when you connect with the Xbox app on your mobile device or the game pass app for PC at least. This would allow touch screens to be another avenue for developers to make more accessibility features for their games. Also, the TV stick is around the corner. What would be a great idea for the TV stick is to have the remote play to work with the stick to allow you to play touch screen games without a controller and have less lag when playing. Since the consoles are not able to get touch screen support for a device can you guys add the support to the remote play feature of the Xbox app for mobile devices and PCs?