803c0008 Error. 803c0008 solutions Do. Not. Work.

Discus and support 803c0008 Error. 803c0008 solutions Do. Not. Work. in XBoX Games and Apps to solve the problem; (This is my first forum post. Sorry for any mistakes) So for the past few weeks I've been having issues with trying to watch a downloaded TV episode.... Discussion in 'XBoX Games and Apps' started by Sparten 514, Oct 3, 2014.

  1. Sparten 514
    Sparten 514 Guest

    803c0008 Error. 803c0008 solutions Do. Not. Work.


    (This is my first forum post. Sorry for any mistakes) So for the past few weeks I've been having issues with trying to watch a downloaded TV episode. At first when the error code 803c0008 appeared on my screen I followed the on-screen instructions like any
    good citizen. But after double checking everything and seeing that all things were in order but was still receiving an error code. I took to the internet. Several Microsoft support answers related to this error code were such as:

    -Refresh Purchase History (and download said episode)

    -Delete cache three or more times

    -Delete rights database

    Now this worked for some customers. But for a handful of others (like me) they were still met with the error code. Now I wouldn't be too upset about this issue, but people who purchase TV content through xbox video have a limited download license (which
    by the way you can't even renew!) to put TV episodes on their hard drive. I personally prefer to download all my video purchases. I just like having all that stuff at the ready (you know?).

    Now in the event that someone who somewhat understands my situation reads this here are some specific details:

    - I am using the same profile that was used to purchase the content in the first place.

    - I can STREAM the episode just fine but watching the downloaded version (both offline and online) is an issue.

    -The xbox used during the purchasing of the TV show is the same xbox being used to watch the downloaded episodes.

    -The TV episode in question is the third episode of Sailor Moon. I would like to point out that the episode's download size was only appx. 240mb when the rest of the episodes were around 525mb.

    Also. Please avoid responding with any of the previously tried suggestions. They have obviously not worked! I would also like to be clear on one more thing for Microsoft. I do NOT want a refund. I just want my downloaded episodes to work. I feel like I
    have done everything possible to try and fix this solution but I seem unable to make any progress.

    I apologize if this post is poorly constructed. But this issue makes me worried that I might have this same issue spanned across the 6+ TV seasons I've purchased please help.

    :)
     
    Sparten 514, Oct 3, 2014
    #1
  2. onyxishere
    onyxishere Guest
    onyxishere, Oct 3, 2014
    #2
  3. caliEOD2336
    caliEOD2336 Guest
    Can't watch movies

    I keep receiving error code 803c0008. I recently rented lord of the rings and can't watch it. What's going on?
     
    caliEOD2336, Oct 3, 2014
    #3
  4. onyxishere
    onyxishere Guest

    803c0008 Error. 803c0008 solutions Do. Not. Work.

    The error code you listed suggests that the license is missing, corrupted or doesn't belong to the profile.

    support.xbox.com/.../error-code-803c0008

    Now, seeing as how you say the size of the download for that episode was less than half of what the other ones are and that you can stream the episode just fine it sounds as though the file has been corrupted.

    If this is the case then there's nothing that can be done to fix it. Check your hard drive to see if there's an exclamation mark beside the file (this would denote corruption in the file). Of course if the license is corrupted you may not see the exclamation
    mark.

    Your only option here would be to delete the file and (if it still allows you) redownload it to your console.

    Good luck.
     
    onyxishere, Oct 4, 2014
    #4
  5. Sparten 514
    Sparten 514 Guest
    (Thanks for responding) Unfortunately that did not help. I check my hard drive. There was no indication of an error or corruption. The video in question looked like every other video file on my hard drive. The Xbox video app even said that the download was
    supposed to be that small (which doesn't make sense seeing as every other episode was appx. 500mb). I deleted it from my hard drive (from the system settings memory tab) and re-downloaded it but that did not help. Maybe there could have been an error on xbox
    video's end when they posted the season... But that's just wishful thinking.
     
    Sparten 514, Oct 20, 2014
    #5
  6. onyxishere
    onyxishere Guest
    Sorry about the late reply. I didn't see a reply in this for some reason. Perhaps the boards were acting up that day.

    Anyway, the issue does seem odd and perhaps it does lay with the fact that not all the info for the file was posted. In that particular case you should contact phone support for your region to let them know what's going on so they can try to fix it.
     
    onyxishere, Nov 1, 2018
    #6
  7. onyxishere Win User

    803c0008 Error. 803c0008 solutions Do. Not. Work.

    The error code you listed suggests that the license is missing, corrupted or doesn't belong to the profile.

    support.xbox.com/.../error-code-803c0008

    Now, seeing as how you say the size of the download for that episode was less than half of what the other ones are and that you can stream the episode just fine it sounds as though the file has been corrupted.

    If this is the case then there's nothing that can be done to fix it. Check your hard drive to see if there's an exclamation mark beside the file (this would denote corruption in the file). Of course if the license is corrupted you may not see the exclamation
    mark.

    Your only option here would be to delete the file and (if it still allows you) redownload it to your console.

    Good luck.
  8. Sparten 514 Win User

    803c0008 Error. 803c0008 solutions Do. Not. Work.

    (Thanks for responding) Unfortunately that did not help. I check my hard drive. There was no indication of an error or corruption. The video in question looked like every other video file on my hard drive. The Xbox video app even said that the download was
    supposed to be that small (which doesn't make sense seeing as every other episode was appx. 500mb). I deleted it from my hard drive (from the system settings memory tab) and re-downloaded it but that did not help. Maybe there could have been an error on xbox
    video's end when they posted the season... But that's just wishful thinking.
  9. onyxishere Win User

    803c0008 Error. 803c0008 solutions Do. Not. Work.

    Sorry about the late reply. I didn't see a reply in this for some reason. Perhaps the boards were acting up that day.

    Anyway, the issue does seem odd and perhaps it does lay with the fact that not all the info for the file was posted. In that particular case you should contact phone support for your region to let them know what's going on so they can try to fix it.
  10. onyxishere Win User

    Downloaded movies! Frustrated

  11. jimrelay2 Win User

    Error code 803c 0008

    Same here, I just bought "the Bible" and it let me watch 2 episodes, download it but not watching the rest of the series, just that 803c0008 Error, why a Microsoft Rep can give us a real solution??
Thema:

803c0008 Error. 803c0008 solutions Do. Not. Work.

Loading...
  1. 803c0008 Error. 803c0008 solutions Do. Not. Work. - Similar Threads - 803c0008 Error 803c0008

  2. How to fix there was an error processing your request while trying to enter Xbox update...

    in XboX Insiders
    How to fix there was an error processing your request while trying to enter Xbox update...: How to fix there was an error processing your request while trying to enter Xbox update preview? submitted by /u/redstarosniko [link] [comments]
  3. Xbox Insider Menu Error - Omega - June 13, 2026

    in XboX Insiders
    Xbox Insider Menu Error - Omega - June 13, 2026: When inside the Xbox insiders menu, going to the Xbox Update Preview page within the Previews menu, I got an error when trying to switch to the Beta Build. Note: I’ve had insider for 5+ years and...
  4. Se queda en 100% y aveces tirar error e200 o e100

    in XboX Insiders
    Se queda en 100% y aveces tirar error e200 o e100: Mi xbox le habia caido mal la update de mayo del 5 para el anillo delta se quedo en error e200 hasta ahora tuve que esperar que xbox sacara la actualización para todo publico y mi xbox no quiero...
  5. Xbox Series X Alpha Skip ahead error update

    in XboX Insiders
    Xbox Series X Alpha Skip ahead error update: Did anyone encounter this error? I’ve never seen it till today. https://imgur.com/a/tEzafwU submitted by /u/damy84 [link] [comments]
  6. Lost all progress, error sincronization.

    in XboX Insiders
    Lost all progress, error sincronization.: I lost all my progress of 50 hours of gameplay and 199 levels due to a synchronization error. If the game's support doesn't resolve this, I'm seriously abandoning the game. Lost over 40 hours of...
  7. Error update E101 ( I need help))

    in XboX Insiders
    Error update E101 ( I need help)): My Xbox is stuck on version 26100.8530.amd64fre.xb_fit_2606ge.260513-2200. And the OSU release is 10.0.26100.8064 (xb_flt_2605ge.260429-2200). Will there be an osu! update available? Xbox via USB...
  8. DELTA UPDATE 2026 abril que error da la actualización

    in XboX Insiders
    DELTA UPDATE 2026 abril que error da la actualización: Quien ha instalado el delta submitted by /u/Zealousideal-Sea1885 [link] [comments]
  9. Error Code 803c0008 when trying to play movies I have purchased

    in XBoX Games and Apps
    Error Code 803c0008 when trying to play movies I have purchased: As title says, getting Error Code 803c0008 when trying to play movies I have purchased. Just started happening today. No I have not transferred to a new xbox and yes I am using the gamertag that...
  10. Error 803c0008

    in XBoX Games and Apps
    Error 803c0008: After downloading The Hobbit (The Desolation of Smaug) I received Error 803c0008 when trying to play it. I am trying to watch it using the same machine on which I downloaded the video. I went...