$75 offer when upgrading to Xbox One not recieved.

Discus and support $75 offer when upgrading to Xbox One not recieved. in XBoX Sales and Promo to solve the problem; Hello. I have been in touch with an Xbox support agent and i was told to inform you further in order to get the $75 i was granted. The offer of getting... Discussion in 'XBoX Sales and Promo' started by Xtreme ZzeErROo, Aug 17, 2014.

  1. $75 offer when upgrading to Xbox One not recieved.


    Hello. I have been in touch with an Xbox support agent and i was told to inform you further in order to get the $75 i was granted. The offer of getting $75 when upgrading to Xbox One was showing on my xbox 360 dashboard on the 8th of july 2014. I had
    already a couple of days earlier ordered a Xbox one trough the internet and i got the console the same day (8 of july 2014) and set the console up and set it as my home console the same day aswell. It is now the 17th of August 2014 and i have not recieved
    it. The agent i was talking to on the 08/17 (Today) did a report on this case and i was suggested to make a post on here aswell in order to inform the Rewards Team that i have not received my $75 Voucher. Ticket number: [Mod Removed]. Xbox
    Gamertag:

    :)
     
    Xtreme ZzeErROo, Aug 17, 2014
    #1
  2. Kerrykjoe44
    Kerrykjoe44 Guest
    Xbox one 75$ upgrade reward

    Hi, i recently recieved a message from microsoft saying that if i buy an xbox one from 07/07/14 to 07/31/14 i will recieve 75 dollars for upgrading. Well i just picked a new xbox one up today 07/08/14 and need help getting my free 75$.
     
    Kerrykjoe44, Aug 17, 2014
    #2
  3. onyxishere
    onyxishere Guest
    onyxishere, Aug 17, 2014
    #3
  4. $75 offer when upgrading to Xbox One not recieved.

    Hey there, Xtreme ZzeErROo! Sorry to see that you didn't get your code yet! What region are you located in?
     
    Misses Quinzel, Aug 19, 2014
    #4
  5. Im located in the US, sorry if you saw my Private Message were i wrote Uk instead of US.
     
    Xtreme ZzeErROo, Aug 19, 2014
    #5
  6. Thanks so much for the quick reply! Are you 100% sure that you are currently located in and posting from the US? Could you also check your region at
    account.live.com and
    commerce.microsoft.com
    ? Come back and let me know what those sites say for your Billing information.  offer when upgrading to Xbox One not recieved. :D
     
    Misses Quinzel, Aug 19, 2014
    #6
  7. Yes, that is my location, and i have checked on the link you gave me. If you are unsure, please check again. Are you seing anything else or?
     
    Xtreme ZzeErROo, Aug 19, 2014
    #7
  8. $75 offer when upgrading to Xbox One not recieved.

    Just to ask a third time, what region are you currently physically located in? Not all regions support the Xbox One right now. For a full list, you can see our
    Xbox Live Countries list (the ones with the * support the Xbox One). For example, if you were located in Sweden, that region doesn't support the Xbox One console as of yet.
     
    Misses Quinzel, Aug 19, 2014
    #8
  9. But why did i recieve the offer on my 360 console if you say my country is not supported?
     
    Xtreme ZzeErROo, Aug 19, 2014
    #9
  10. I'm sorry to hear about any confusion. The offer for the $75 promotion was only available for accounts and people in the US and Canada regions. To see the full Terms and Conditions for this promotion, please see

    this post.

    For clarification, this is the part of the T&C that we are referencing: "Must purchase a new Xbox One standard console (or Kinect bundle or special edition) from any retailer from 7/7/2014 12:00 AM PST through 7/31/2014 11:59 PM PST and activate it as a home
    console by 7/31/2014 11:59 PM PST, in the 50 U.S. & D.C, to receive a Xbox promotional gift code".
     
    Misses Quinzel, Nov 3, 2018
    #10
  11. Misses Quinzel Win User

    $75 offer when upgrading to Xbox One not recieved.

    Hey there, Xtreme ZzeErROo! Sorry to see that you didn't get your code yet! What region are you located in?
  12. Misses Quinzel Win User

    $75 offer when upgrading to Xbox One not recieved.

    I'm sorry to hear about any confusion. The offer for the $75 promotion was only available for accounts and people in the US and Canada regions. To see the full Terms and Conditions for this promotion, please see

    this post.

    For clarification, this is the part of the T&C that we are referencing: "Must purchase a new Xbox One standard console (or Kinect bundle or special edition) from any retailer from 7/7/2014 12:00 AM PST through 7/31/2014 11:59 PM PST and activate it as a home
    console by 7/31/2014 11:59 PM PST, in the 50 U.S. & D.C, to receive a Xbox promotional gift code".
  13. Xtreme ZzeErROo Win User

    $75 offer when upgrading to Xbox One not recieved.

    But why did i recieve the offer on my 360 console if you say my country is not supported?
  14. Xtreme ZzeErROo Win User

    $75 offer when upgrading to Xbox One not recieved.

    Yes, that is my location, and i have checked on the link you gave me. If you are unsure, please check again. Are you seing anything else or?
  15. Xtreme ZzeErROo Win User

    $75 offer when upgrading to Xbox One not recieved.

    Im located in the US, sorry if you saw my Private Message were i wrote Uk instead of US.
Thema:

$75 offer when upgrading to Xbox One not recieved.

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