6 advisors and not one can tell me why I am not a rewards member even though I joined several ...

Sarge Yorkie · Nov 1, 2016

after speaking to several advisors who sent me to somewhere else, several years ago I joind rewards....after having problems signing in I eventually got there only to find no account, no rewards so after spending money on products I have nothing to show
for it

case ref 1361270088

mike,*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

:)

Iron Vader G60 · Nov 1, 2016

Have not received any credits

I have been an Xbox Live rewards member for years. For some reason I have not received any this year, even though I pre ordered several games. Please help me get my credits

DAWGHATER2 · Nov 1, 2016

Xbox Live Rewards says I'm not a gold member.

Xbox Live Rewards says I'm not a gold member but I've been one for several years. I signed up for Xbox Live rewards several months ago but I just started looking at it online. I tried to sign up for my achievements but it says I'm not a gold member. Xbox.com
says I'm a gold member and everywhere else it says I'm Gold but Rewards says I'm not. Please help! Thanks, Hunter

XBLRewards8 · Nov 3, 2016

Hello Sarge Yorkie,

We will escalate your issue to our web team to see why your registration cannot complete. We will update you here once they come back to us with their results!

XBLRewards8 · Nov 3, 2018

Hello Sarge Yorkie,

Looks like your account has been successfully created since the beginning of last month. Unfortunately, we can only Reward purchases made within the program.

XBLRewards8

Hello Sarge Yorkie,

Looks like your account has been successfully created since the beginning of last month. Unfortunately, we can only Reward purchases made within the program.

XBLRewards8

Hello Sarge Yorkie,

We will escalate your issue to our web team to see why your registration cannot complete. We will update you here once they come back to us with their results!

Joshua Webster

Hi,

As Tleonel89 said, sometimes your console doesn't receive the lastest info, I would try signing in and out by:

Press Xbox Guide Button (On your controller)

Press "X" (Sign Out)

Press "X" again once you have signed out and then select your Profile and sign in again.

This should work, if it doesn't, you will need to delete your profile and redownload it.

HassanB

Guys,

Please take a look at the date this thread was created before making posts. It's back in 2011, long ago. It's likely this person has already solved their issue, or they contacted phone support themselves to solve it.

TLeonel

sometimes your console doesn't receive the latest information from the xbox servers, all you need to do is redownload your profile again and that will fix the problem for you.

Social >>> Sign in or Out >>>> Download profile

6 advisors and not one can tell me why I am not a rewards member even though I joined several ...