5000 point reward punchcard

Seeing that the issue is related to Microsoft Rewards. You need to contact Microsoft Rewards Support. Use the following link to

Contact Microsoft Rewards Support.

did you purchase through the punchcard link or via other means ( store, site ) ?

if through punchcard you should get the points, if by any other means you won't.

but then you should have received your purchase reward points ( amount excl vat x100 ) which should be around 5000+ points as well

in my case it was 5206 purchase points. if I had not preordered and used the punchcard it would have been 6000

If the Reward is Microsoft Points, they will appear under Pending on your MyRewards page by the 15th of the following month. If the Reward is anything other than Microsoft Points, an email will be sent to your contact email listed here with instructions
to redeem your Reward. The Rewards for completion of a Punchcard will vary with each Punchcard offer. Rewards will not be provided during the Punchcard offer period.

Remember the Live Rewards program is managed by a different company, and not Microsoft.

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That's why there is a different support forum if you have problems/questions.

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Right from the Punchcard FAQ:

+ I completed a Punchcard! How do I claim my Reward?

A. If the Reward is Microsoft Points, they will appear under Pending on your MyRewards page by the 15th of the following month. If the Reward is anything other than Microsoft Points, an email will be sent to your contact email listed here with instructions
to redeem your Reward. The Rewards for completion of a Punchcard will vary with each Punchcard offer. Rewards will not be provided during the Punchcard offer period.

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All i can say is sit tight for and see what happens around the middle of the month.

it comes back as rewards points and once you reach 5000 rewards points they make a deposit into your account