4K Capture More than 2 minutes

So, yesterday I chatted with MS Support and basically she said that the Xbox One S does not have the capability of "capturing" gameplay in 4K. And that was a feature only possible with the Xbox One X.

So, I left that conversation with the thought that I had made the wrong choice of consoles if that is what I wanted to achieve.

With the Xbox One S, I can only capture as high a resolution in 1080p SDR at 2 minutes max. And yes, I did have a properly formatted external drive connected to the console but this is what I was informed of.

However, I come to find out that I do have the capability of capturing longer than 2 mins when I did so while recording the intro to Star Wars Battlefront ll at a duration of 14 minutes.

So fact-checking MS Support my question is, has anyone captured gameplay in 4K using the Xbox One S?

Your reply is appreciated.

Thanks.

All HDMI inputs should be good.

Las cuatro entradas HDMI son HDCP 2.2 con un HDMI con ARC.

Hay diferentes entradas de hdmi en la tele y hay unas en las que especifica que son esas entradas unicamente para 4k

Tienes conectado el hdmi a esa?

translated: Gracias por responder, tengo la consola conectada a través de un pionero 4K AV y luego enrutada a la televisión HDMI.
Creo que tengo las conexiones a la entrada HDMI apropiada, pero volveré a verificar

Is there a way to record more than five minutes at a time?

Sure is.

www.amazon.co.uk/.../ref=sr_1_2

Probably not what you wanted to see, but as far as I know, this is the only way to record more than five minutes at a time.