地平线4闪退[Translation-Horizon 4 Flashback]

小萌61 · May 6, 2020

日志名称: Application
来源: Application Error
日期: 2020/5/6 22:20:19
事件 ID: 1000
任务类别: (100)
级别: 错误
关键字: 经典
用户: 暂缺
计算机: LAPTOP-AKKQG29B
描述:
错误应用程序名称: ForzaHorizon4.exe，版本: 0.0.0.0，时间戳: 0x5e8e30ad
错误模块名称: unknown，版本: 0.0.0.0，时间戳: 0x00000000
异常代 : 0xc0000005
错误偏移量: 0x000000019e16dfa0
错误进程 ID: 0x2aec
错误应用程序启动时间: 0x01d623b0acfb59f2
错误应用程序路径: C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410.986.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe
错误模块路径: unknown
报告 ID: 7df22b47-86f1-4d0d-b616-11c7aa05b9f6
错误程序包全名: Microsoft.SunriseBaseGame_1.410.986.2_x64__8wekyb3d8bbwe
错误程序包相对应用程序 ID: SunriseReleaseFinal
事件 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-05-06T14:20:19.542684600Z" />
<EventRecordID>4748</EventRecordID>
<Channel>Application</Channel>
<Computer>LAPTOP-AKKQG29B</Computer>
<Security />
</System>
<EventData>
<Data>ForzaHorizon4.exe</Data>
<Data>0.0.0.0</Data>
<Data>5e8e30ad</Data>
<Data>unknown</Data>
<Data>0.0.0.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>000000019e16dfa0</Data>
<Data>2aec</Data>
<Data>01d623b0acfb59f2</Data>
<Data>C:\Program Files\WindowsApps\Microsoft.SunriseBaseGame_1.410.986.2_x64__8wekyb3d8bbwe\ForzaHorizon4.exe</Data>
<Data>unknown</Data>
<Data>7df22b47-86f1-4d0d-b616-11c7aa05b9f6</Data>
<Data>Microsoft.SunriseBaseGame_1.410.986.2_x64__8wekyb3d8bbwe</Data>
<Data>SunriseReleaseFinal</Data>
</EventData>
</Event>

:)

XBF Brad A

Hi Fellow gamer,

Thanks for reaching out to the forums. We understand you are having issues with Forza Horizon 4 launching. We recommend trying the guide for

gameplay issues on Windows 10. Also if you could describe what happens it will help us to assist you further.

Thanks,

Brad

小萌61

Hi Fellow gamer,

Thanks for reaching out to the forums. We understand you are having issues with Forza Horizon 4 launching. We recommend trying the guide for

gameplay issues on Windows 10. Also if you could describe what happens it will help us to assist you further.

Thanks,

Brad

以上内容都不能解决问题，们看问题也不审题就直接回复?

XBF - Dom

[助理正在使用翻译应用程序。请注意，可能会出现语法错误和语法不正确的情况]

好 ATQuantum,

感谢您就您的问题与我们联系！

由于此问题存在于游戏中，此您将需要开发团队本身的支持，为我们不需要工具或资源来正确排除故障或解决问题。您将在下面找到一个用于提交支持票证请求的链接。如果在提交票证之前系统提示您登录，则可以使用现有的 Xbox 帐户登录。我还想通知您，您可能需要在提交之前将机票翻译成英语，为我法验证该网站是否支持您发布的语言。

链接：Submit a request – Forza Support (forzamotorsport.net)

您还可以在此处调查支持网站的"FH4 已知问题"部分：FH4 Known Issues – Forza Support (forzamotorsport.net)

XBF - Dom

Hello ATQuantum,

Thank you for reaching out to us about your issue!

Since this issue resides in-game, you will need support from the development team themselves as we do not have to the tools or resources to properly troubleshoot or solve the issue. Below you will find a link to submit a support ticket request. If you are prompted to sign in before submitting a ticket, you can sign in with your existing Xbox account. I would also like to inform you that you may need to translate your ticket to English before submitting as I am unable to verify whether the website supports the language you have posted in or not.

Link: Submit a request – Forza Support (forzamotorsport.net)

You can also investigate the “FH4 Known Issues” section of the support website here: FH4 Known Issues – Forza Support (forzamotorsport.net)

XBF Eladio M

Hey Jun

Thank you for taking the time to post this on the Xbox Forums. We understand that you are seeking a way to request a refund for an item you purchased.

This is the article that you can view that will provide for you additional information that you may
need or want to know before you proceed with this.

Alternatively you can just visit the article title
Request an Xbox refund as this will take you directly to the page that should streamline this process for you. You can also view this page via your

Order history.

I hope this is of some use to you.

地平线4闪退[Translation-Horizon 4 Flashback]