4 digit parental code

Is it a parental password that you have to enter or is it a 4 digit pass code that shows up on the console ?

If its the password you will be to speak to the parent of the email account.

If its the 4 digit console pass code then you will need to contact Xbox support

Did your parents put a 4-digit code in so you can't play?

Can you please add a little more information for me to help you please? By 4-digit code, do you mean the Parental Code?

Hi DevynnHale! My name is Ricardo an independent advisor ready to help you with this situation!

If you have forgotten your pass code for your Xbox 360, you can reset it by answering the pass code question you created when you set up parental controls.

If you don’t remember your pass code question or don’t know the pass code for your Xbox 360, you can reset the pass code online.

You must meet the following criteria to be able to reset your pass code online:

1.- Your Microsoft account must be an adult account.

2.- The console must be registered in your name.

Sign in to your Microsoft account and go to the Devices tab.

https://account.microsoft.com/devices

Locate your registered Xbox 360 console and select Show Details. If it's not registered you can register it

Select Manage, select Reset passcode, and then follow the instructions to reset your pass code.

If you are talking about the 4 digit code to access the parental controls, you will need to contact support to get that straightened out.