3rd post, attention please.

OutlawedSaint · Jan 10, 2017

this is my 3rd post, cannot find the 2nd post. AGAIN was 99 percent to 5th star and less then 4 dollars away. spent close to 100 dollars all before even the last week of december, was told would get a follow up or pm but am getting neither, please look at
my account to verify for yourself and correct the problem, good day.

:)

XPENDRAGGON · Jan 10, 2017

Can someone please respond? 3rd Post

Our family console has been banned. As it is my children (10 and 12 years old) that mostly use the console, I'd like to know what alleged violation of policy they have committed. If I don't know, how can I, as a parent, prevent future violations? The
no explanation, no recourse for paying customers is not conducive to maintaining good client relations and does not demonstrate good faith. My next communication on this subject is going to the following website BBB Online Complaint System | Get Started and
I plan to keep contacting MS customer service and this forum until I receive a response.

The console that was banned is associated with the following game tag: XX, hopefully there is a business professional with an appropriate sense of compassion on the receiving end of this forum. Thank you.

A Concerned Parent

GMAN990 · Jan 10, 2017

Can someone please respond? 3rd Post

Sorry but this forum will not get you an answer, its made up of community members, moderators and support personnel, the only persons that can help with bannings of any nature are the Enforcement Team (XBLPET)

For account suspensions, please post in
forums.xbox.com/.../41.aspx or
forums.xbox.com/.../2194.aspx

For console bans, please read
http://xbox.com/consoleban

For "marketplace theft" issues, please read
forums.xbox.com/.../62589.aspx

For general info on violations and penalties, please read
support.xbox.com/.../terms-of-use-conduct

I can understand your frustration but nothing will be resolved for you on this particular forum I can assure you

XBLRewards8 · Jan 11, 2017

Hello OutlawedSaint,

We will respond to your most recent post at (ATTN: XBLRewards8 Thanks/New problem.).

XBLRewards8

Hello OutlawedSaint,

We will respond to your most recent post at (https://forums.xbox.com/en-US/thread/30195d70-c623-4143-abb9-cf82eb47a0cc).

GMAN990

Sorry but this forum will not get you an answer, its made up of community members, moderators and support personnel, the only persons that can help with bannings of any nature are the Enforcement Team (XBLPET)

For account suspensions, please post in
forums.xbox.com/.../41.aspx or
forums.xbox.com/.../2194.aspx

For console bans, please read
http://xbox.com/consoleban

For "marketplace theft" issues, please read
forums.xbox.com/.../62589.aspx

For general info on violations and penalties, please read
support.xbox.com/.../terms-of-use-conduct

I can understand your frustration but nothing will be resolved for you on this particular forum I can assure you

AndrewBocanegra

I would try a hard reset of your console. Just hold the power button for ~10 seconds until it forces off. A hard reset will clear the cache, which may help as cache errors will often mess with your account. After the hard reset I would recommend deleting
your profile and redownloading it; I know you did that already but it does make a difference if you try it after clearing the cache through a hard reset.

You should contact Official Xbox Support directly if that doesn't fix the tenure error; often on the forums it can be hard to get Official Support to fix this kind of stuff. You can chat or call them through this page on xbox.com: http://support.xbox.com/en-US/contact-us

Sorry to hear that your tenure is messed up and I hope I helped. I actually had a problem with this about a year ago and learned clearing my cache on Xbox 360 then redownloading my account fixed it.

TrippIE

Please post your own forum post to get more attention Thanks!

Hurlamania

Please Pay attention to the date of posts before bumbing old post that are no longer relivent.

3rd post, attention please.