30k points offer for Xbox one not showing?

Trasker-[xboxvenue] · Dec 26, 2016

Hi there,

I opted into the Xbox Rewards as I was keen on purchasing an Xbox One S and was keen on taking up the 30/50k points offer. Everything seemed to go ahead as expected however I have yet to see the points even show as pending.

Can anyone pinpoint what may be happening or when I can expect to see my reward showing?

:)

trgt2013 · Dec 26, 2016

I am buying a xbox one s for the first time. Would I be eligible for Upgrade to Xbox One Offer?

I am buying a xbox one s for the first time. I had a xbox 360 with a different gamertag and I am not sure of that gamer tag or email.

Would I be eligible for Upgrade to Xbox One Offer 30k rewards points?

Adrifing · Dec 26, 2016

Rewards

purchased battlefield 1 xbox one s 1tb. received points but only 30k not the 50k also no points for other games purchase.

Any help would be wicked guys. thanks

XBLRewards8 · Dec 27, 2016

Hello Trasker,

Apologies for the inconvenience. We will adjust your account for the default offer of 30,000. Since you only recently registered, you would not have been selected for the 50,000 Credits offers when we selected members for them in October. You should see
the Credits pending by the end of next week.

XBLRewards8

Hello Trasker,

Apologies for the inconvenience. We will adjust your account for the default offer of 30,000. Since you only recently registered, you would not have been selected for the 50,000 Credits offers when we selected members for them in October. You should see
the Credits pending by the end of next week.

Elessar1191

Ah right, well I also saw the one about upgrading worth 30k reward points. I thought that was for current XB1 owners upgrading to XB1-S and the other that I mentioned worth 50k for 360 owners upgrading to a brand new XB1/XB1-S.

Not exactly their finest hour in clarity. Still I expect some points coming my way as the offer was the only reason I chose to upgrade and buy it direct from Microsoft - even if its the lower 30k amount.

Thanks for the heads up though.

Medicine Bow

You can repost in the support section to see if support will clarify, but the 50,000 credit offer was not actually sent to all members so not everyone was eligible. If you weren't chosen for the offer (chosen meaning you had the offer emailed directly to
you or it showed on the Missions page of the Rewards site when you were signed in), then you would receive the credits for the default offer of 30,000 credits.

Well, the offer showed up on the xbox page in the store, when I was logged in. If I wasn't eligible, they shouldn't have shown it to me, IMO.

Also, apparently you're not supposed to complain, because I now can't see the 30k points in my account any more. Seriously, ****?

xeonexus

I received (pending deposit anyway) 30k points only after signing in on the xbox.

onyxishere

Thanks for that. It seems as though you're not the only one this has happened to.

forums.2k.com/showthread.php!

You should take this up at the 2K forums though.

30k points offer for Xbox one not showing?