3000 dollar purchase not increasing VIP rank

Discus and support 3000 dollar purchase not increasing VIP rank in XBoX Rewards & Social to solve the problem; Seeking assistance to update my VIP ranking have been waiting over a month contacted Xbox support and was told to repost in the forums... Discussion in 'XBoX Rewards & Social' started by CountDeathSkull, Feb 23, 2018.

  1. CountDeathSkull
    CountDeathSkull Guest

    3000 dollar purchase not increasing VIP rank


    Seeking assistance to update my VIP ranking have been waiting over a month contacted Xbox support and was told to repost in the forums

    :)
     
    CountDeathSkull, Feb 23, 2018
    #1
  2. Killa1015
    Killa1015 Guest
    My VIP rank has not been increasing with my purchases

    I recently spent about $150 on game purchases in the marketplace about a week ago but I am noticing My VIP rank has not leveled up to rank 4 and it doesn't appear to be increasing with my recent purchases?
     
    Killa1015, Feb 23, 2018
    #2
  3. transfix-8F9D0A80-34A7-47EA-9938-2E0AD3F4AD43
    transfix-8F9D0A80-34A7-47EA-9938-2E0AD3F4AD43 Guest
    Pre Order vs Post Release

    Still doesn't make sense. Not only do we not get rewards but also lose out on any pre order benefits. Not to mention that recently not much actually qualifies in increasing your VIP rank.
     
    transfix-8F9D0A80-34A7-47EA-9938-2E0AD3F4AD43, Feb 23, 2018
    #3
  4. XBLRewards8 Win User

    My vip rank won't increase

    Hello demonick1llr,

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. In September 2015, we made some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds.
    We adjusted your MyVIP rank based off your purchases from September 2014-August 31st 2015, which placed you at one star, and set your progress to zero.

    These resets happen on a yearly basis. The next scheduled reset is set for the end of December.
  5. XBLRewards8 Win User

    My VIP rank has not been increasing with my purchases

    Hello Killa1015,

    We see that your MyVIP progress is correct, and is picking up your recent purchases, up till your Killing Floor 2 purchase on October 28th. Keep in mind that pre-orders are not eligible for MyVIP, as stated in the FAQ:

    What content can I earn a % back on purchases for?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify towards your MyVIP Star Rank and % back on purchases, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes,
    movies, TV shows, TV seasons, themes and avatar items. In-game consumables, Xbox Live Gold memberships, subscriptions like EA Access and Xbox Game Pass, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points
    or Xbox Gift Cards, still do not qualify.

    So your pre-order of Monster Hunter did not award MyVIP progress.
  6. transfix-8F9D0A80-34 Win User

    Pre Order vs Post Release

    Still doesn't make sense. Not only do we not get rewards but also lose out on any pre order benefits. Not to mention that recently not much actually qualifies in increasing your VIP rank.
  7. SMOKEY1985 Win User

    My star rank got reset! My purchases are not registering!

    i got my rank 5 but none of my purchases registered for December my vip discount
  8. Eagl97 Win User

    Prestige token glitch

    My friend is rank in the top 3000 in Domination
Thema:

3000 dollar purchase not increasing VIP rank

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