3 random charges!

Discus and support 3 random charges! in XBoX on Windows to solve the problem; I got 3 charges on my card so now I’m $119.98 in debt and I checked my purchase history and it wasn’t there but my bank says it was from Xbox one! Is... Discussion in 'XBoX on Windows' started by BlazingGaming, Sep 7, 2022.

  1. 3 random charges!


    I got 3 charges on my card so now I’m $119.98 in debt and I checked my purchase history and it wasn’t there but my bank says it was from Xbox one! Is it only me that’s had this happen and is there anyway to get that money back?

    :)
     
    BlazingGaming, Sep 7, 2022
    #1
  2. JosefLBohorquez Win User

    3 random charges!

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this BLAZINGGAMING

    In case you have more than one email, please check the order history on each one:
    https://account.microsoft.com/billing/orders

    If you're not able to see nothing in your accounts, in these situations the best option is dispute the charge directly with your bank and ask them for a refund.

    Because it seems that someone is using your payment information without your knowledge/authorization

    To avoid this situation in the future, I can advice you to ask them to give you a new card and delete the old one as well
  3. onyxishere Win User

    Random charge

    Exactly as above. You can check billing.microsoft.com to see the charge on your account.
  4. jawest78 Win User

    Random charge

    I would guess that this charge is for a 1 month XBox Live subscription.

    .

    Did you recently purchase Live under a discounted promotion? If so, all of those promotions will revert to a monthly ongoing charge at the end of the promotion period.
  5. SLB4EVERPT Win User

    random charge

    You can try also to go to http://account.microsoft.com/subscriptions and see if any of your subscription have
    Auto Renew enabled
  6. Smwutches Win User

    Random charge

    You can try contacting support and speak to billing http://support.xbox.com/contact-us however, if you don't have access to the account it's tied to, you'll most likely need to dispute it with your card company.
Thema:

3 random charges!

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