3 month Xbox Live promotion problems

Discus and support 3 month Xbox Live promotion problems in XBoX Sales and Promo to solve the problem; Purchased 3 months of Live during the June promotion and haven't received my 3 months free promo code. Had contacted Microsoft Support Chat twice and... Discussion in 'XBoX Sales and Promo' started by Kamui LuWiigi, Jul 18, 2018.

  1. Kamui LuWiigi
    Kamui LuWiigi Guest

    3 month Xbox Live promotion problems


    Purchased 3 months of Live during the June promotion and haven't received my 3 months free promo code. Had contacted Microsoft Support Chat twice and after promises of waiting a few days for it to come through they directed me here to the promotions team.

    Support Reference No. 1431343790

    :)
     
    Kamui LuWiigi, Jul 18, 2018
    #1
  2. Dingo pictures
    Dingo pictures Guest
    3 months Xbox Live Gold free

    On 19 feb I've bought a 3 months Xbox Live Gold according a promotion that shoud gave me a new free 3 months Xbox Live.I haven't receveid anything yet.Please send me the Xbox Live Gold according Your promotion.
     
    Dingo pictures, Jul 18, 2018
    #2
  3. SiCalvert
    SiCalvert Guest
    3 month promotion problems

    I purchased on the US Microsoft Store site on June 15 and still have not received the free three months either. Terms and conditions said 10 business days until I receive the code. It has been well over this. I have contacted various customer service
    reps with always being told they cannot help me and sending me to different reps. I even contacted via Twitter for help. No resolution yet.
     
    SiCalvert, Jul 18, 2018
    #3
  4. JustAnotherJay
    JustAnotherJay Guest

    3 month Xbox Live promotion problems

    Unfortunately, you will need to reach out to Xbox Support at
    https://support.xbox.com/contact-us     for assistance with this issue. I'd try the callback option and quote them your support number.
     
    JustAnotherJay, Jul 19, 2018
    #4
  5. JustAnotherJay Win User

    3 month Xbox Live promotion problems

    Unfortunately, you will need to reach out to Xbox Support at
    https://support.xbox.com/contact-us     for assistance with this issue. I'd try the callback option and quote them your support number.
  6. Mister Beep Win User

    Bought 3month gold still not received minecraft

    Hey there,

    Did you purchase Xbox Live Gold through the Minecraft + Gold page through the Xbox One dashboard, or did you purchase a 3 Month Xbox Live Gold pre-paid code and redeem it? If you redeemed and Xbox Live Gold code, unfortunately you will not qualify for this
    promotion. To qualify for this promotion, 3 Months or 12 Months of Xbox Live Gold must be purchased through the Minecraft + Gold promotion page directly through the Xbox One console with a credit card on file.

    Keep us posted!
  7. Mister Beep Win User

    i bought 3 month gold and i didnt get a minecraft code by 31/7/2017

    Hey there,

    Did you purchase Xbox Live Gold through the Minecraft + Gold page through the Xbox One dashboard, or did you purchase a 3 Month Xbox Live Gold pre-paid code and redeem it? If you redeemed and Xbox Live Gold code, unfortunately you will not qualify for this
    promotion. To qualify for this promotion, 3 Months or 12 Months of Xbox Live Gold must be purchased through the Minecraft + Gold promotion page directly through the Xbox One console with a credit card on file.

    Keep us posted!
  8. SiCalvert Win User

    3 month promotion problems

    I purchased on the US Microsoft Store site on June 15 and still have not received the free three months either. Terms and conditions said 10 business days until I receive the code. It has been well over this. I have contacted various customer service
    reps with always being told they cannot help me and sending me to different reps. I even contacted via Twitter for help. No resolution yet.
  9. denis97g Win User

    3 month promotion problems

    contact support at support.xbox.com and they should be able to help you.
Thema:

3 month Xbox Live promotion problems

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