2Wire: Xbox One refuses to connect to internet

Discus and support 2Wire: Xbox One refuses to connect to internet in XboX Networking Hardware to solve the problem; 2Wire (Modems/Gateways): Xbox One refuses to connect to internet My Xbox One refuses to connect to the internet, stating that it has detected a... Discussion in 'XboX Networking Hardware' started by MarauderHavok, Aug 31, 2017.

  1. 2Wire: Xbox One refuses to connect to internet


    2Wire (Modems/Gateways): Xbox One refuses to connect to internet
    My Xbox One refuses to connect to the internet, stating that it has detected a wireless network hardware issue. I use a wired connection, but the console refuses to recognize that there is a wired connection. Furthermore, the console was working great yesterday.
    Can anyone help me?

    :)
     
    MarauderHavok, Aug 31, 2017
    #1
  2. ojgbronco13
    ojgbronco13 Guest
    ojgbronco13, Aug 31, 2017
    #2
  3. 2Wire 2Wire 2701 HG-G: Please HELP

    2Wire (Modems/Gateways) 2Wire 2701 HG-G (Bell-Alliant): Please HELP
    Hey there 2Wire: Xbox One refuses to connect to internet :)

    what you mean???

    You need to connect your console to internet?!?

    or the xbox live is not connected properly?!?
     
    AccursedTunic98, Aug 31, 2017
    #3
  4. Cartoonite Win User

    Frequent Repeated XBox Live Connection Interruptions

    [quote user="Irixion"]If I may ask, why do you have an E1200 if the Bell device is a modem/router combo? Do you have the 2wire Modem/Router set to just modem?[/quote]

    The 2wire device is operating as a modem/router. The E1200 is (was) operating as a wireless bridge. That is, the E1200 provided a wireless link to the 2wire device for several devices that only support wired connections. It was the only way to get wired devices
    upstairs connected to the 2wire without running cables through the house or walls.

    The connectivity path at that time was:

    360 -> RJ45 cable -> E1200 -> wireless link -> 2wire -> RJ11 cable -> Internet

    Now that I have a cable running up from downstairs to a switch in the next room, the E1200 is operating as a switch. The 360 is connected to one of the LAN ports and there is a cable running from a different LAN port to the switch in the next room.

    The desired connectivity path is 360 -> E1200 -> 2wire using all wired links but the cable that was supposed to make that possible isn't working so for now the extra hop is required.

    I am reasonably certain that the 2wire device is configured properly since all devices on the network are able to access the internet as expected. Even when the problem 360 is disconnected from Live, connectivity to the internet is maintained. Also, this
    networking setup worked flawlessly for a year or so and there were no changes when my issues first started.
  5. BRANMK46 Win User

    incredibly slow disk installs

    I tried going off-line, however my XBOX one refuses to install Forza Horizion 2 unless the console is connected to the internet.
  6. taidara Win User

    Frequent Repeated XBox Live Connection Interruptions

    Sorry for the late reply!

    [quote user="Cartoonite"]I finally got a working network cable running up through the walls into the room and connected the 360 directly to the 2wire modem.[/quote]Did you actually have your Xbox 360 directly connected to the 2wire gateway, or did you have
    any networking device connected in between this path?

    It would be great if you are able to find out the model number of your 2wire gateway.

    Could you try, once more, to directly connect your Xbox 360 with an Eternet Cable to the 2wire gateway, but this time, make sure you disconnect your second Xbox 360, along with the Xbox One, from your network.

    Disable UPnP and reboot your 2wire gateway.

    Enable UPnP and reboot your 2wire gateway.

    This procedure will refresh the map table.

    If it's possible, are you able to try and connect your console on a different network (friends house), to verify if this is exclusively tied to your network, or not.

    Keep us posted!
  7. taidara Win User

    Frequent Repeated XBox Live Connection Interruptions

    I think I may have confused you with my suggestion, by connecting the failing Xbox directly to the router. In this equation, I'm not referring to your Linksys E1200, but instead the 2wire gateway.

    You mentioned that you already have one of your Xbox 360's connected directly to the router/modem (2wire). I would like you to try with the exact same setup as your working Xbox 360, but with the failing 360 machine connected directly to your 2wire gateway,
    without the Linksys E1200 in transit, or any other networking device for that matter. With the exception for the failing Xbox 360 and your 2wire gateway.

    Topology:

    2wire (gateway) ------ Ethernet -------
    Xbox 360
    (the failing console).

    Before you go ahead, go to Xbox System Settings and select
    Network settings
    . Select connection type and Configure Network. On the
    Additional settings tab select Restore network settings to factory settings.

    Turn off your Xbox.

    Turn off your 2wire gateway and let it sit for a couple of minutes.

    Turn on the 2wire and wait one minute for it to connect properly and wire your failing Xbox 360 the exact same way as your working Xbox 360.

    Now on your console, head back to Network Settings and select
    Test Xbox Live Connection.

    Post back and let us know how that goes and we'll go from there.

    Thanks!
  8. smartly pretty Win User

    Unable to Connect to Xbox Live (11/12/2011)

    Unfortunately my xbox refuses to accept even an internet connection now. The modem that it is connected to tells me that an internet connection is present, but the Xbox seems unable to receive it. Again, i just bought a new ethernet cable, so it can't be
    that, could it be an issue with my xbox?
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2Wire: Xbox One refuses to connect to internet

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