2Wire: why are my points did not come into my account yet

Hi Aileronroll, these issues began with the 2wire, its actually what led me to buy a new router. This seems to happen both wired and wireless.

taidara, it's the standard white 2wire that comes with AT&T uverse in south florida. It was up to date with the netgear firmware and did the same thing, which is why I installed DD-WRT. Same problem.

As of last night, it started getting HD on Netflix, however, within an hour, it dropped down to 1 bar and refused to increase. Checked my router and speeds and nothing changed.

Hi there John, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

If you are referring to Microsoft Rewards points, it will be necessary for you to communicate directly with the Microsoft Rewards Support team so that they can assist you. They are the only ones who have the ability to help with this type of issue as they manage the Microsoft Rewards program and ensure its proper functioning.

You can reach out to them through the following link:

https://rewards.bing.com/support

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players.

Thank you for your understanding, and I wish you the best of luck!

Kind regards,
Gerardo.

I did get 800 points with my purchase. I contacted someone right away. He told me i had to wait 6-8 weeks. 12 months, 1 month free and 800 points. I know what i read and that is why i bought it. You'll have to answer as to why it appeared on my 360.
why if there was no promotion,did i get the points 2 days ago? why did this get escalated after one of your reps said they already sent the points to me after i made this original post, yet they didn't come to my inbox?

I will have to think twice before i buy online again from you. 2 years in a row i've had a headache with your fine print and time lines. You accuse customers of being rip off artist (pretty much), because they might keep the points by cancelling live within
a certain time line.

^Goon..uh..what?

@King- Anyone else have access to your account?

How did you buy the points? Through the website or through the 360 dirrectly?