2Wire: internet keeps crashing

Check this link for a possible solution: https://support.xbox.com/en-US/xbox-one/networking/connection-solution

If you still have issues contact your ISP

[quote user="Irixion"]If I may ask, why do you have an E1200 if the Bell device is a modem/router combo? Do you have the 2wire Modem/Router set to just modem?[/quote]

The 2wire device is operating as a modem/router. The E1200 is (was) operating as a wireless bridge. That is, the E1200 provided a wireless link to the 2wire device for several devices that only support wired connections. It was the only way to get wired devices
upstairs connected to the 2wire without running cables through the house or walls.

The connectivity path at that time was:

360 -> RJ45 cable -> E1200 -> wireless link -> 2wire -> RJ11 cable -> Internet

Now that I have a cable running up from downstairs to a switch in the next room, the E1200 is operating as a switch. The 360 is connected to one of the LAN ports and there is a cable running from a different LAN port to the switch in the next room.

The desired connectivity path is 360 -> E1200 -> 2wire using all wired links but the cable that was supposed to make that possible isn't working so for now the extra hop is required.

I am reasonably certain that the 2wire device is configured properly since all devices on the network are able to access the internet as expected. Even when the problem 360 is disconnected from Live, connectivity to the internet is maintained. Also, this
networking setup worked flawlessly for a year or so and there were no changes when my issues first started.

Hi Isaac, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Do you receive an error code?

Please, reset your console.

Before you continue, make sure you've got the account sign-in information. You'll need it to log back into your console after the reset.

You can follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

Let me know if it works!

Source:

https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

My router is 2WIRE supplied by ATT with my high speed internet account and my IP Gateway is 192.168.1.254 and currently on my laptop in front of TV and XBOX at 192.168.1.70

Network is as follows:

Xbox -> Switch -> WNDR4000 switch -> WNDR4000 WAN port -> Uverse 2Wire -> Internet

The two WNDR hops above are the same device.