2Wire: Am I console banned?

Hey Lode,

Enforcement.xbox.com would be the only site of communication for the enforcement team.

Hi,

you can review the available details of your current suspension at the following link

Enforcement

Please note, however, that the ban would be effective until around the same time of day you received it.

Hi there, Zeus Swerve Boi.

In this case, it's possible you may have received
enforcement action on your Xbox One console . While we understand the frustration, we're afraid our team does not have any influence on this as we're separate from the Xbox Enforcement Team.

You can view more info about these types of account suspensions under "Communication Suspensions".

I am 100% sure. I have never had a 2Wire modem connect to xbox live. I know some things that are not on that list work fine. 2Wires in my experience do not work.

Enforcement does not work that way, chats are verified before enforcement can be done.

The Enforcement teams don't use the forums at all and they only communicate through a Case Review.

24 Hour communications suspensions and Console Suspensions are not review-able, however you can find more information in these cases through the communication sent by the teams to the email address associated with your Xbox Live Gamertag.

Remember that all suspensions are only enforced when a breach of the Code of Conduct or Terms of Service has happened.

For further information on how Enforcement is done click HERE.

If you believe the suspension was in error and if you're eligible, you can submit a case review using the steps HERE, however sometimes you're asked to
complete a short questionnaire before you can submit a case review. All of the questions refer to the Code of Conduct, which you should review prior to filing
the review.

If you fail on the questionnaire during the Case Review, don't worry as you'll be given another chance in 24 hours.

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