2k23 my player account

This is the text of the law

https://www.ftc.gov/legal-library/browse/rules/childrens-online-privacy-protection-rule-coppa

Many countries have adopted these rules, and most if not all require you to be 13 to create an account

If their Xbox account does not have the correct birthday set, that would be a reason for rejection

You should contact 2K support for troubles with their account system

Please help me I am 12 years old and want to play 2k but I need a my player account but everytime I try to make one and link it with my Xbox account it just keeps saying sorry not eligible for linking

I don't have a 2K account yet

This is untrue because I am trying to do this exact thing for my son and I am getting the same message. I have been at this for 2.5 hours and cant get him online to play nb2k23

I attempted to create one with my parent account in same console and it still gives same message

In creating an account via Xbox, you are not allowed to use a kids account (13 or under). You may need to create a different user or use a parents account.