22250 Credits not Going into account

I have 22250 credits waiting to be put into my account from the 17th of march. They were supposed to be put in around the 30th and still have not.

:)

 

Not getting my pending rewards

I Have 22250 waiting to be deposited into my account. Why cant they just deposit them already

 

Pending credits

I have credits from 2015 that have still not been converted to cash why is this? Its says:

Pending credits, credits you've earned that have not yet been converted to cash and deposited into your Microsoft account.

Then there is a list going from 2015 to 2013 of pending credits that haven't been converted into cash yet.

 

They would be scheduled for the deposit on April 12.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
by the 15th of the next month.

 

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.