22/12/16 - A Rewards Story – Chapter 2: The Best of Xbox Present

Discus and support 22/12/16 - A Rewards Story – Chapter 2: The Best of Xbox Present in XBoX Rewards & Social to solve the problem; Hi as you can see in the title i done this mission back on 22/12/16 where i was supposed to get £18 credit on to my xbox account, but i haven't... Discussion in 'XBoX Rewards & Social' started by iiTwiikz, Feb 6, 2017.

  1. iiTwiikz
    iiTwiikz Guest

    22/12/16 - A Rewards Story – Chapter 2: The Best of Xbox Present


    Hi as you can see in the title i done this mission back on 22/12/16 where i was supposed to get £18 credit on to my xbox account, but i haven't received it? Is there a time and date i'll be getting this? I haven't had issues in the past with getting the
    credit in to my account.

    Which is strange.

    Hopefully you guys had shed some light on to the situation

    Thanks in advance 22/12/16 - A Rewards Story – Chapter 2: The Best of Xbox Present :)

    :)
     
    iiTwiikz, Feb 6, 2017
    #1
  2. ferrarisaacv
    ferrarisaacv Guest
    Missing Xbox Live Rewards, MyMission Chapter 2 For December 2016

    Hi,

    Missing Rewards for A Rewards Story – Chapter 2: The Best of Xbox Present. I see Chapter 1 and 3 Added but not Chapter 2. I know I completed.

    Thank you.
     
    ferrarisaacv, Feb 6, 2017
    #2
  3. ferrarisaacv
    ferrarisaacv Guest
    Missing Xbox Live Rewards, MyMission Chapter 2 For December 2016

    Hi, If I'm not mistaken Forza Horizon 3 was part of the Present Chapter 2. I purchased in Order number 11047427263.

    Please Advice Thank You

    HI, THIS IS A COPY of Previous Post

    ______________________________

    *:

    Hi, Missing Rewards for A Rewards Story – Chapter 2: The Best of Xbox Present. I see Chapter 1 and 3 Added but not Chapter 2. I know I completed.

    Thank you.

    ___________________________

    *XBLRewards8:

    Hello ,

    We see that you were appropriately Rewarded. Your only purchase for the "Present" chapter was Teenage Mutant Ninja Turtles. Since completion of that chapter required $30 in eligible spending, that purchase was not enough to complete that chapter.
     
    ferrarisaacv, Feb 6, 2017
    #3
  4. Smwutches
    Smwutches Guest

    22/12/16 - A Rewards Story – Chapter 2: The Best of Xbox Present

    Did you complete the 1st and 3rd chapters as well? In order to receive the credits, you had to complete all 3 parts.
     
    Smwutches, Feb 6, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello iiTwiikz,

    As Smwutches says, that offer had 3 parts: Past, Present, and Future. In order to complete the offer for 15,000 Credits, you had to complete each chapter. Since you only completed the "Present" chapter, you did not fully complete the offer, and therefore
    did not receive any completion Credits.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    22/12/16 - A Rewards Story – Chapter 2: The Best of Xbox Present

    Did you complete the 1st and 3rd chapters as well? In order to receive the credits, you had to complete all 3 parts.
  7. XBLRewards8 Win User

    22/12/16 - A Rewards Story – Chapter 2: The Best of Xbox Present

    Hello iiTwiikz,

    As Smwutches says, that offer had 3 parts: Past, Present, and Future. In order to complete the offer for 15,000 Credits, you had to complete each chapter. Since you only completed the "Present" chapter, you did not fully complete the offer, and therefore
    did not receive any completion Credits.
  8. XBLRewards8 Win User

    Rewards not counting

    Hello JuryStorm,

    Mortal Kombat XL is not a part of the Rewards Story offer. Your purchase of Titanfall 2 was not correctly applied to chapter two of that offer, and we will adjust that purchase for you. You should see the change shortly. Your purchase of Battlefield 1 was
    not within the offer period and therefore did not qualify for this offer. For A Rewards Story, you must complete each portion of the offer in order to complete the offer and receive 15,000 Credits. Since you have not completed each chapter, you are not yet
    eligible for Rewards. There were no specific offers for Suicide Squad. It is a part of chapter two for A Rewards Story, but your purchase of Titanfall 2 will complete that chapter.
  9. XBLRewards8 Win User

    would buying the definitve edtion work for the present

    Hello RABBiiT v HTiD,

    Yes, Rise of the Tomb Raider: 20 Year Celebration is eligible for A Rewards Story, but it would go toward Chapter One: Past, not Chapter Two: Present.

    Also, I can confirm that your purchases were not properly allocated toward the FREEdom Rewards offer. We will adjust those purchases, and you should see the changes shortly. Apologies for the inconvenience.
  10. XBLRewards8 Win User

    xbl rewards program failure

    Hello Intruder2784,

    We do not see a post for this gamertag on this forum. Keep in mind that the only place to receive support for the Xbox Live Rewards program is the Xbox Live Rewards Questions forum with a "Support" post type.

    The December offer (A Rewards Story) required the completion of all three chapters in order to receive Credits. You completed "Past" (Halo 5) and "Present" (Maze Runner, Bad Moms, Warcraft, etc.) but since you did not complete the "Future" chapter, you did
    not complete the offer, and therefore did not receive offer completion Credits.
Thema:

22/12/16 - A Rewards Story – Chapter 2: The Best of Xbox Present

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