2017 rewards points not accredited

Discus and support 2017 rewards points not accredited in XBoX Rewards & Social to solve the problem; Hello. All of my rewards points from 2017 haven't been accredited to my account, why is that? Can you help? 2354fc8b-0fc3-42b8-a685-510a9f16a41a Discussion in 'XBoX Rewards & Social' started by aramirezl, Feb 2, 2018.

  1. aramirezl
    aramirezl Guest

    2017 rewards points not accredited


    Hello. All of my rewards points from 2017 haven't been accredited to my account, why is that? Can you help?

    :)
     
    aramirezl, Feb 2, 2018
    #1
  2. Reward points not credited for designlab purchase

    Hey,

    I made two purchases from Designlabs for custom controllers. I should have recieved 10,000 reward points but they are not accredited to my account.

    Microsoft support directed me here. How do I get these points?
     
    PsychoticMormon, Feb 2, 2018
    #2
  3. RGS_2
    RGS_2 Guest
    A Rewards Story

    I have purchased the required amount for the credits to accredited to my account. Why has the credits not been accredited? Why does the rewards say that it is still incomplete?
     
    RGS_2, Feb 2, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    2017 rewards points not accredited

    Hello aramirezl,

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it had not been scheduled. In the future, if you would like to request a scheduled deposit, you may
    do so once you are at 1000 or more pending Credits. There will be a button on your MyRewards page.

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. This means your most recent survey Credits will not be included in your mid-month deposit occurring this month, as they will not be processed in
    time.
     
    XBLRewards8, Feb 5, 2018
    #4
  5. XBLRewards8 Win User

    2017 rewards points not accredited

    Hello aramirezl,

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it had not been scheduled. In the future, if you would like to request a scheduled deposit, you may
    do so once you are at 1000 or more pending Credits. There will be a button on your MyRewards page.

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. This means your most recent survey Credits will not be included in your mid-month deposit occurring this month, as they will not be processed in
    time.
  6. SwordofWhedon Win User

    Is anyone currently not receiving the points accreditation for rewards?

  7. XBLRewards3 Win User

    Problems with Xbox Live Rewards points Accreditation

    Hi SKATEPIPO160599. Unfortunately, there is currently an issue which is preventing a deposit to your Microsoft account. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts
    the process. This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received an estimate on when this problem will be resolved.
    While their fix was able to let us make a deposit in June, they have not yet been able to provide us with a consistent solution to this error. We apologize for the inconvenience.
  8. oOUTSIDERo62 Win User

    MICROSOFT POINT

    Translation: Hello everyone, this morning I filled out the questionnaire to get 250 microsoft points (provided that it is the first time), I would have to earn the points I have not yet been accredited, it is normal or is there something wrong?
  9. Murphs-A47006C9-2185 Win User

    "Pre-Order Punchcard" 2016 Missing reward points.

    Per the terms of the promotion, the points are not awarded until 3 days following the titles launch. They specifically mentioned RE7 and that would be around January 26th, 2017 (launch is January 23rd, 2017).

    A reward member will respond to confirm the purchase and let you know if everything is going okay. The reward staff works Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply.
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2017 rewards points not accredited

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