$20 Amazon digital code not going to my account balance

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello HaychA, all Microsoft cards have 25 digits, if you bought a Gitf Card on Amazon regardless of the value for ex: $10, $20 etc, this code will have to be entered in the account you want the credit to be added, in this case your nephew.

After the code is reraced in his account you will be able to see the credit by logging into the account that you replaced through the link below, and then clicking microsoft account balance: 0.00 "Manage".

https://account.microsoft.com/billing/payments

How to redeem gift cards and codes

https://support.xbox.com/en-US/help/subscriptio...

I'm going to get digital code from Amazon as they suggested.

You technically cant hide it . Itwill go straight to the email on the account . You can gift it christmas eve night. Or go on amazon buy a digital code then you can email the code whenever hidden . Hope this helps

Actually you can not buy a recurring subscription but if you go to microsoftstore.com and click on xbox in the blue box then on the next screen click on xbox live gold in the blue box and go through the check out process for a digital xbox live code on the
payment option screen it will allow you to choose to use your microsoft account balance (xbox live gift card balance) to pay for a digital code then it will email you a code and on the purchase confirmation screen will have a code also.

Now you can not use it if you say have a past due balance on a renewing subscription.

If that does not work, are you sure the code was for the season pass and not simply a currency code worth £20? If the latter, it will have added £20 to your account and you will then need to go to the digital store and ''purchase" the season pass using that
currency.