2 Years Later, Reward Points Still Don't Deposit

Discus and support 2 Years Later, Reward Points Still Don't Deposit in XBoX Rewards & Social to solve the problem; It's been 2 years now and my account is still borked. I have spent thousands with XBOX and reward points are still not being deposited into my account.... Discussion in 'XBoX Rewards & Social' started by B I N M E R C, Jan 15, 2017.

  1. B I N M E R C
    B I N M E R C Guest

    2 Years Later, Reward Points Still Don't Deposit


    It's been 2 years now and my account is still borked. I have spent thousands with XBOX and reward points are still not being deposited into my account. It took over a year for me to get someone to deposit points into my account when I was over 100k points.
    Still no way this will ever get fixed? GT:

    :)
     
    B I N M E R C, Jan 15, 2017
    #1
  2. HereIsOblivion
    HereIsOblivion Guest
    There is a problem with your account, cannot deposit rewards

    please help. I have been through countless support technicians online and on the phone. Xbox rewards has claimed there is a issue with my account for 2 years and won't deposit my rewards.

    Can someone please help me so I can deposit the 60,000 points that have been failing to deposit every month for 2 years?
     
    HereIsOblivion, Jan 15, 2017
    #2
  3. Joey Carminez
    Joey Carminez Guest
    Missing Reward Points.

    I last received reward points over 2 years ago, yet my reward account has been and is still active, that's 2 years of auto renewal (250 points per month) plus points for game purchases I haven't received. Please help.
     
    Joey Carminez, Jan 15, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    2 Years Later, Reward Points Still Don't Deposit

    Hello B I N M E R C,

    Unfortunately, we have not yet received a full resolution from the team currently working on your deposit error. While they were able to provide a brief fix for your account and allow your December 21st deposit to complete successfully, they have not yet
    provided a complete fix for the issue, which is why it has returned to your account. Again, we apologize for the delay on this solution.
     
    XBLRewards8, Jan 17, 2017
    #4
  5. XBLRewards8 Win User

    2 Years Later, Reward Points Still Don't Deposit

    Hello B I N M E R C,

    Unfortunately, we have not yet received a full resolution from the team currently working on your deposit error. While they were able to provide a brief fix for your account and allow your December 21st deposit to complete successfully, they have not yet
    provided a complete fix for the issue, which is why it has returned to your account. Again, we apologize for the delay on this solution.
  6. Smwutches Win User

    myrewards

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions forum.

    All Microsoft points were deposited as of August 2013 with Microsoft points were discontinued and the program switched to Rewards credits. So your points would have been deposited several years ago.
  7. XBLRewards8 Win User

    Still no rewards deposited after 2 years

    Hello Tipex,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
  8. Smwutches Win User

    Microsoft points transfer

    There was a rewards deposit on the 8th and a lot of people are still having issues getting rewards credits deposited so they are getting those emails. The OP is mistaken that they are points though.
  9. JohnnyXeo Win User

    Rewards Survey

    No, the points get deposited once a month.

    From the FAQ:

    Secondly, don't forget that Rewards Points are deposited into your Xbox LIVE account once per month. Check the Rewards Points Pending section of the MyRewards page to make sure you don't have any pending transactions, which will not yet show up in your Total
    Rewards Points Awarded.
Thema:

2 Years Later, Reward Points Still Don't Deposit

Loading...

  1. 2 Years Later, Reward Points Still Don't Deposit - Similar Threads - Years Later Reward

  2. Why are my expired strikes still impacting my account over a year later? Why is there no...

    in XBoX Accessibility
    Why are my expired strikes still impacting my account over a year later? Why is there no...: Xbox support can not help me with this issue and I can not contact the enforcement team to address the problem. Supposedly strikes are supposed to dissappear from your account after 6 months...

  3. Can I get my account back and the email changed almost 4 years later?

    in XBoX Accessibility
    Can I get my account back and the email changed almost 4 years later?: Back in December of 2020 I was switching between Gta 5 and Sea of Thieves when at some point my xbox restarts, upon restarting when I try logging in it says I need to type in a password which I...

  4. WHY IS THIS STILL A THING 2 YEARS LATER?!?!?!

    in XBoX on Consoles
    WHY IS THIS STILL A THING 2 YEARS LATER?!?!?!: https://answers.microsoft.com/en-us/xbox/forum/all/please-fix-the-xbox-series-2-elite-controller/6d6ede9e-9057-4e58-adde-09210e6ab9f0 This is completely RIDICULOUS. This is the same issue that I...

  5. Why can’t I recover my Xbox account over a year later?

    in XBoX Accessibility
    Why can’t I recover my Xbox account over a year later?: Good morning, I have quite a unique problem. Quite a while ago, close to a year, I submitted an inquiry about account recovery as my Xbox Account had been stolen from me by someone with foreign...

  6. YouTube app audio desync issue 2.5 years later

    in XboX Insiders
    YouTube app audio desync issue 2.5 years later: It appears that since the series consoles released, the Xbox YouTube app is broken and the audio and video are insanely desynced. Is there a fix for this that doesn't involve pause then unpause...

  7. On my Xbox one I bought the disc for Minecraft years later I bought series s and network...

    in XBoX Games and Apps
    On my Xbox one I bought the disc for Minecraft years later I bought series s and network...: I can’t play any games I bought on disc because it says I don’t own them on my digital series s 0aa46e22-8ab2-478c-bbe7-94ce61c0e127

  8. Why is this still happening years later?

    in XboX Insiders
    Why is this still happening years later?: I've noticed that it only does it on videos of games and not any other like a podcast, comedy, or challenge type video now but still. I can't believe it's still happening and I can't find any fix....

  9. i sent my friend a dlc for destiny 2 and now almost a year later its gone

    in XBoX Games and Apps
    i sent my friend a dlc for destiny 2 and now almost a year later its gone: so i sent my friend a dlc last year on may 5 and it wouldn't let him use it today and he tried everything restarting the game he checked his games addons it was there but it wouldn't work the...

  10. 1 Year, 1 month later.. still no reward points..

    in XBoX Rewards & Social
    1 Year, 1 month later.. still no reward points..: I will continue to post every month until this issue is resolved. 1 Year of reward points NOT depositing is an outrageous amount of time to wait. I know there are technical reasons why, I know...