2 xbox 1 email

• Thank you for the response.
  
  My account is not "lost". I can log into it on Xbox live and on the forum. (i posted this question from "account 2". I however cannot log into it on the Microsoft page, because it logs me into account 1, using account 2's email.
  
• If I use email 1 or 2 on Microsoft page, it logs me into account 1.
  
• account 1 email logs me into account 1 on xbox
  
• account 2 email logs me into account 2 on xbox
  
• I don't want account 2. but i want to use email 2 for account 1. for everything.
  
• Email 2 is not listed as an alias on account 1. but that's the email my verification code goes to from account 1 and 2.
  
• Anytime I use a code for account 1 or 2 it just logs me into account 1 on Microsoft.
  
• Even while on this forum for account 2, I click "my Microsoft account" and it take me to account 1.
  

Thanks for responding Brad!!

If I can swap the email on the desired Xbox account to the email of the undesired Xbox account then there is no need for Epic to change anything because the undesired email is currently associated with that Epic account... They don't seem to be capable
or unwilling to update the database values.

To be clear I have:

Xbox account 1 with email 1 [desired account]

Xbox account 2 with email 2

Epic account with an undesired Xbox account associated with email 2 (Xbox account 2)

I want to update Xbox account 1 to have email 2 and don't care what happens to Xbox account 2.

Your instructions have update the email then delete the account but, there is little chance that could work because two different Xbox accounts will be pointing to the same email...Doubt if that is possible.

Is it possible to delete the undesired Xbox account and then reassign the desired Xbox account's email to the undesired's email address?


in my example:

delete Xbox account 2 update Xbox account 1 with email 2

Now Epic association with email 2 points to the desired Xbox account 1 updated to email 2...

Thanks again!!

Hi there,

just to be sure, are you trying to set up a new Xbox Live Account on the console or are you trying to download/add your Xbox Live Account to the console. Since I believe those are two separate options. If you are using the option to create a new account
then it's the reason why it doesn't let you use the email, because there is already an account connected to that email address.

The support page with the steps on how to add a profile seems to be offline at the moment, but hopefully you don't need it.

Let it know when there are any results

Just change the email address on xbox account 2 to some free email address and once that is done change the email address on Account 1 to the address that was on account 2.

Can 1 email be linked to 2 Xbox accounts ?