2 microsoft accounts with the same username

Yes, I just have the same Microsoft account. I create a separate email account for them to login into with a different username, but both on the same Microsoft account.

Hey Arturo, Thanks for the advice. I now believe I now 1 or 2 passwords that I used for the account and I know the username to it however I still don't know the email to the account and I know its very random nothing related to the username at all, do you know anyway to recover the Microsoft account with this information?

Since you can have two Microsoft accounts with different usernames but the same underlying email address, you should be able to continue without any problems.

Hi. My name is Brilliant and I am happy to assist you today.

Yes, you can have two Microsoft accounts with different usernames but the same underlying email address. When creating a new Microsoft account, you can choose a different username than the email address associated with the account. You can then delete the old one and keep the new one.

I hope this helps resolve your query.

Hello Mitchp66,



Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are having issue with your Microsoft accounts that have same username and password. Let us check and see on what we can do to help resolve your concern in a timely manner.

The best way to address your concern is contacting our live support channel because they have the tool to check account information and details. Let us help you how to get there. Follow the steps below to get connected:

• Please use this link: Contact us | Xbox Support
  
• Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
  
• If not, please select the country/region it is showing and select the correct one among the lists.
  
• Make sure to use to check the available contact times of the support.
  
• Select the "Contact Us" button
  
• Select the drop-down menu options that will match your concern.
  
• The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
  
• On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
  
• If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
  
• Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.
  

We are positive that you’ll get more relevant information and best resolution to your concern.



Sincerely,