2 accounts?

Hi Deere,

You'll need to make another Microsoft Account to take that Gamertag you don't want - more instructions on this process can be found here

support.xbox.com/.../switch-gamertag-to-different-microsoft-account

Let us know if that clears things up for you, or if you need further support. Thanks!

Hey there JetCaribou77691,

If you followed the steps provided by XBF Chris you should see the email account that is linked to the MiserableCoin20 account, go to your console
Settings > Account > Sign in security and passkey.

If you are unable to recover the appropriate email address then I would advise that you
Contact Xbox Supportdirectly so that they can take a look at both of these accounts and provide further information for both of them.

As mentioned in previous replies, it is not possible to have 2 different accounts with a single email address, the system would not allow for this to happen.

I hope this helps.

what you need to do is to make a third email and change your gamertag to that one so you can free the email currently associated to it. then move your original account to the original second email you made as it will now not be associated with
any gamertag which will then once moved, your very first email will now not have any gamertag. the second will have the gamertag you want and the 3rd email will have the other gamertag you dont use



this is the simple version, i hope it helps!

Hello

It's not possible to have two accounts linked to the same email. Which means you probably deleted/overwrote one as you were trying to set things up. You may not have any options at this point if so.

Hi, Tried this and ended up resetting my PW. My email address is fixed to the JetCaribou account not the MiserableCoin20.

I can log onto microsoft and xbox using using my email, but it appears with the JetCaribou profile, not MiserableCoin20