2 Accounts in 1 After minecraft migration.

When Minecraft stopped working, I used my Microsoft account. And this issue happened after I changed my main alias from E-Mail 2 to E-Mail 1. I can play Minecraft if I log in with my E-Mail 2.

I purchased Minecraft on my Mojang account before the migration, but I don't use my mojang account and that Microsoft account that was migrated to.

With my Mojang account (E-Mail 1) migrated to Microsoft account (E-Mail 4) I bad the Java Edition. With my first Microsoft account (E-Mail 1, now 3) I had Minecraft Bedrock Edition. And with the other MIcrosoft account (E-Mail 2, now 1) I have both Java and Bedrock.

I purchased Minecraft Bedrock Edition on my Microsoft Account (E-Mail 1, now 3) from the Microsoft Store and I purchased Minecraft Bedrock Edition on my Microsoft account (E-Mail 2, now 1) from the Microsoft Store but the Java Edition I purchased from minecraft.net. On my Mojang account (E-Mail 1, now migrated to Microsoft Account with E-Mail 3) I bought Minecraft Java from minecraft.net.

Hello Galaxy,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you're having issue with your Minecraft accounts after the migration. Let us check and see on what we can do to help resolve your concern or point you to the right support team to get the most accurate solution to your concern.

To clarify, when you say that your bedrock account and java account are both on the same Microsoft account, do you mean that you can see both accounts when you log in to your Microsoft account?



If you're unable to log in to your Java account, have you tried resetting your password? You can do this by going to the Minecraft website and clicking on "Forgot Password" on the login page.



If resetting your password doesn't work, you can try contacting Minecraft support for further assistance. They may be able to help you recover your Java account. You may also check the troubleshooting steps provided by the game support team on how to troubleshoot Minecraft Laucher issue. You can find the link here: Minecraft Launcher Troubleshooting FAQ | Minecraft Help



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello Galaxy,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





Thank you for your understanding.



Respectfully,

1. Open Minecraft Launcher

2. Delete all accounts that are in the launcher

3. In the launcher log in with the email and password of the Microsoft account you used to migrate

Hi Lee R, my name is Adam.

To transfer your son’s Minecraft account to his email address, you can follow these steps:

1. Go to the Mojang account import page. https://account.mojang.com/migrate

2. Fill in all the forms, accept the Terms and Conditions, and click on the Migrate account button.

3. After the process is finished, your son’s account should be successfully migrated to his new email address.

I hope this helps.
Adam.