1910 Update (1910.190721-1945)

Do you have a reference for this quote

"Thanks for updating us with your reply. The issue with updating turned out to be related to a

Preview Build for the console that was sent out to our Preview Program customers that day. What this means is that if your console is enrolled in the Preview Program, then traditional troubleshooting will not work for your console. " unquote

I downloaded that exact Preview build without any issues at all. However, I did wait until
the Core issue problem with XBLive was resolved before attempting the update.

I am still using that build and have not had any major issues.

Hi there,

Can I ask if your console is a part of the Xbox Insider Program? If so, there have been some reports that certain functions, like simply playing a game, can cause your Xbox to shut down/crash. Please see either of these pages for more info:

Preview Alpha Ring (Build: 19H1_RELEASE_XBOX_DEV_1911\18363.8030.190911-1945)

Preview Beta Ring (Build: 19H1_RELEASE_XBOX_DEV_1910\18363.7162.190913-1945)

Taken from the Known Issues/System section:

"System:

Some users have reported the console shutting down unexpectedly while using Netflix.

Some users have reported the console shutting down while playing games.

Note: The console may take longer to reboot/shut down than normal. This is expected behaviour, please do not power off the console manually. There is essential information being collected to investigate the cause of the issue."

You can also follow
Brad Rossetti on Twitter, for other updates.

Hope this helps,

L

Are you on Alpha? 1910 got releaesd so it should update fine now

https://news.xbox.com/en-us/2019/06/01/june-1st-new-preview-alpha-skip-ahead-ring-1910-update-1910-190530-1940/

Is your console enrolled in the Xbox Insider Preview Program?

In May they have issued a fix for video corruption on Netflix and YouTube for Alpha Skip Ahead
insiders. This should find it's way in the next update coming in June, if there are no new issues with that fix.

Are you with Preview System Update or this update was a public update?

this is the update version i have.

OS version - 10.0.18363.7194 (19h1_release_xbox_dev_1910.18363.7194.190929-1945)

https://support.xbox.com/en-US/xbox-one/console/system-update-operating-system