15000 credit Xbox Live Rewards preorder bonus missing

Discus and support 15000 credit Xbox Live Rewards preorder bonus missing in XBoX Rewards & Social to solve the problem; on July 17th, I preordered FIFA 17 for xbox one through the Microsoft store, following the instructions for the Xbox Live Rewards preorder bonus. It... Discussion in 'XBoX Rewards & Social' started by Goducks1998, Oct 22, 2016.

  1. Goducks1998
    Goducks1998 Guest

    15000 credit Xbox Live Rewards preorder bonus missing


    on July 17th, I preordered FIFA 17 for xbox one through the Microsoft store, following the instructions for the Xbox Live Rewards preorder bonus. It shipped on September 26th and delivered on the 27th. Since then, it has been longer than 15 business days,
    so shouldn't I have gotten the 15000 rewards credits by now? If not, then when should I expect the credits to arrive?

    :)
     
    Goducks1998, Oct 22, 2016
    #1
  2. GMRob-003E44B1-E07B-496B-BEDF-1C00A73BC287
    GMRob-003E44B1-E07B-496B-BEDF-1C00A73BC287 Guest
    credits

    hi have recently completed the requirements for xbox live rewards a rewards story but have not recieved my 15000 credits is there a way totrace this? thanks
     
    GMRob-003E44B1-E07B-496B-BEDF-1C00A73BC287, Oct 22, 2016
    #2
  3. BlazedxMikeyJRB
    BlazedxMikeyJRB Guest
    Didn't receive points

    rewards punch card didn't register third preorder therefore I didn't receive my 15000 points
     
    BlazedxMikeyJRB, Oct 22, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    15000 credit Xbox Live Rewards preorder bonus missing

    Hello Goducks1998,

    Apologies for the inconvenience. We will adjust your account for completion of that offer. You should see the Credits pending by the end of next week.
     
    XBLRewards8, Oct 25, 2016
    #4
  5. XBLRewards8 Win User

    15000 credit Xbox Live Rewards preorder bonus missing

    Hello Goducks1998,

    Apologies for the inconvenience. We will adjust your account for completion of that offer. You should see the Credits pending by the end of next week.
  6. XBLRewards8 Win User

    15000 rewards points for preorder are missing

    Hello Drewcati,

    Apologies for the inconvenience. We will adjust your account for completion of the offer. You should see the Credits pending by the end of next week at the latest.
  7. Smwutches Win User

    15000 rewards points for preorder are missing

    Did you preorder digitally or as a physical disc from microsoftstore.com? Digital orders are not eligible for that offer.
  8. Smwutches Win User

    15000 reward credits

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions forum. However, in order to qualify for that offer, the games have to be preordered as physical discs from microsoftstore.com. Digital orders are not eligible.
  9. Smwutches Win User

    Rewards no deposited for Resident Evil Biohazard Pre-Order

    There has not been an offer to receive 15,000 credits just for preordering that game. It has been part of 2 games on demand punchcard offers. In order to quaify, you have to purchase a total of 3 eligible preorders to complete the offer and receive the credits.

    For help with bonus content, you would want to post in the Sales and Promotions forum since that is not a Rewards program offer.
Thema:

15000 credit Xbox Live Rewards preorder bonus missing

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