$15 credit for 1 year of xbox live - only recieved $5 credit

Discus and support $15 credit for 1 year of xbox live - only recieved $5 credit in XBoX Sales and Promo to solve the problem; I recently purchased years worth of time fro xbox live and according to the promotion I was supposed to get a $15 credit. I have received $5 as of... Discussion in 'XBoX Sales and Promo' started by Pajama Bleach, Jul 2, 2015.

  1. $15 credit for 1 year of xbox live - only recieved $5 credit


    I recently purchased years worth of time fro xbox live and according to the promotion I was supposed to get a $15 credit. I have received $5 as of yesterday. Did I read the promotion wrong

    :)
     
    Pajama Bleach, Jul 2, 2015
    #1
  2. Xbox live promo 15 dollar credit

    I got the one year promo that gets you 15 dollars in credit on Xbox live and called a week later to find out why I didn't get the credit yet. They said to contact someone from Xbox live rewards yet there's no contact info there and yestersay I got a message
    saying I got a 5 dollar promo for joining Xbox live even though I bought a year of gold. Still haven't gotten the 15 on my account.
     
    AlbinoMillerBoy, Jul 2, 2015
    #2
  3. Mr INsANu
    Mr INsANu Guest
    Pay what you owe XBOX

    Back in April I purchased two 30 dollar Microsoft Cards for my xbox live onto one receipt and was not given a credit of 5 dollars per every 15 dollar value onto my xbox account as promised by the special promotional going on XBOX.com. I was only rewarded
    with a five dollar credit. I am missing 15 more to that credit amount. Will someone please assist.  credit for 1 year of xbox live - only recieved  credit :(
     
    Mr INsANu, Jul 2, 2015
    #3
  4. $15 credit for 1 year of xbox live - only recieved $5 credit

    Hey, guys! We've got this sent up to the appropriate people. Once I have more information, I'll be sure to post back in here.  credit for 1 year of xbox live - only recieved  credit :) Thanks for your patience while we look into this!
     
    Misses Quinzel, Jul 8, 2015
    #4
  5. Armageddon97
    Armageddon97 Guest
    I am also having this problem. Thanks for getting it submitted to the right people.
     
    Armageddon97, Jul 9, 2015
    #5
  6. Hey eveyone!

    We've determined that you qualify for this promotion. You should be receiving an Xbox Live console message with further details shortly. Thanks again!
     
    Mister Quimby, Nov 3, 2018
    #6
  7. Mister Quimby Win User

    $15 credit for 1 year of xbox live - only recieved $5 credit

    Hey eveyone!

    We've determined that you qualify for this promotion. You should be receiving an Xbox Live console message with further details shortly. Thanks again!
  8. Misses Quinzel Win User

    $15 credit for 1 year of xbox live - only recieved $5 credit

    Hey, guys! We've got this sent up to the appropriate people. Once I have more information, I'll be sure to post back in here. :) Thanks for your patience while we look into this!
  9. Armageddon97 Win User

    $15 credit for 1 year of xbox live - only recieved $5 credit

    I am also having this problem. Thanks for getting it submitted to the right people.
  10. Allebas Win User

    Does Microsoft ever give out free credits for example fir rainbow siege

    Sometimes Xbox gives you a free $5 or $10 xbox gift card. In the last 2 years I have recieved $10 gift card from Microsoft via Xbox Live messages. And sometimes developers have promotions where they give out in game credits. For example, you can be enter
    to win Apex credit from watching certain streams on MiXer.

    However, i doubt they recieved 7560 free credit pack. Rainbow Six Siege charges $10 for 1200 in game credit. Also, from google it seems like Microsoft was founded on April 4, 1975. So I am thinking that would be Microsoft birthday.
  11. XBLRewards8 Win User

    not recieving credits in xbox live credits

    Hello LoveMuffin77,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
    YOU! We've got your answer here.
    " (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
    as of July 2014.

    MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/). Since you have not completed
    any offers with your purchases, you have not earned offer completion Credits, either. Regarding Game Pass, as a subscription, it is neither eligible for MyVIP, and is not a part of any offers that award Credits.
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$15 credit for 1 year of xbox live - only recieved $5 credit

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