14 day gold trial not working

Discus and support 14 day gold trial not working in XBoX on Consoles to solve the problem; So, I had two (14 days gold trial) cards that came with my Xbox One S when i pre prdered the Gears of War 4 Edition Console last year (ish). I just now... Discussion in 'XBoX on Consoles' started by SYN TEXAS DEVIL, Oct 14, 2017.

  1. 14 day gold trial not working


    So, I had two (14 days gold trial) cards that came with my Xbox One S when i pre prdered the Gears of War 4 Edition Console last year (ish). I just now used one of them 2 weeks ago when I finally got Cable again. The first code went in smoothly, no hassles.
    Now the second one is giving me a huge amount of trouble.

    I have entered the Code in multiple times online and on the Xbox Store, it goes through then says;

    ---------------------------------------------------------------------------------------------

    "USE PREPAID CODE

    Live 14 Day Trial

    Prepaid Code

    Subject to the Microsoft Agreement and xbox.com/usagerules. There are no refunds

    ----------------------------------------------------------------------------------------------

    Then when i hit "Confirm" it says this every time;

    ---------------------------------------------------------------------------------------------

    "Something went wrong

    Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.

    XBOS-3010

    ce0780cc-1fe5-423e-aa18-3a7f0c04bc92

    ---------------------------------------------------------------------------------------------

    The (XBOS-3010) code is always the same, but the other 32 digit code is always different.

    Now the code isnt game specific, and looks just like the other one. I contacted support and spent 30 minutes last night trying to get it to go through. They said their end is good and couldn't figure out why it wasn't working. Can anyone help?

    I can also put down my reference number.

    :)
     
    SYN TEXAS DEVIL, Oct 14, 2017
    #1
  2. Mister Urkel
    Mister Urkel Guest
    XBOX Live 14-day Gold Trial do not work?

    Hey OoooKay420,



    Are you saying that you used the 14 day trial and then underneath the 14 days it stopped working? Its not 14 time you sign on it is 14 days from the day you first used the trial. If you liked what you saw and used when connected to live I suggest getting
    a gold membership.
     
    Mister Urkel, Oct 14, 2017
    #2
  3. irekski
    irekski Guest
    14 Day trial ended after 1 day

    Please bear in mind Xbox Gold trials does not stack to each other. If you redeemed a 14 day trial code then redeem a 2 day code it will remove the 14 day trial code. Have you redeemed other codes besides the 14 day trial?
     
    irekski, Oct 14, 2017
    #3
  4. 14 day gold trial not working

    Well turns out it did go through it just didnt show it on my end. This can be closed since it wont let me delete it.
     
    SYN TEXAS DEVIL, Oct 14, 2017
    #4
  5. GamersGala Win User

    For new Microsoft/Xbox accounts, if xbox game pass ultimate 14 days trial codes could be used/sold as xbox game pass 14 days trial codes or xbox live gold 14 days trial codes?

    Dear Support,

    Thank you for the fast reply!

    Er...my question is that a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game pass 14 days trial code' or 'xbox gold live 14 days trial code', right?

    I understand that a xbox game pass 14 days trial code or a xbox live gold 14 days trial code can't be used/sold as xbox game pass ultimate 14 days trial code for sure.

    Because a 'xbox games pass ultimate 14 days trial code' equals a 'xbox game pass 14 days trial code + xbox live gold 14 days trial code', so for new Microsoft/Xbox accounts, a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game
    pass 14 days trial code' or 'xbox gold live 14 days trial code' , right?

    Please help to clarify.

    Thanks again for your time! :)
  6. geekfather Win User

    Free Gold Membership Problem

    The 14 day trial you were given is a limited one and not a full gold trial. The 14 day trials usually came with certain games and normally only work with those games. They do not give you 100% access to Live though.
  7. Smwutches Win User

    What happens to my trial period if I upgrade to Gold?

    Trial codes do not stack. So if you want to use all of the 14 days, you would need to use the trial and then use the subscription after the trial ends. Otherwise, the gold code will overwrite the 14 day code.

    Trial codes are usually either 48 hours, 7 days, or 14 days. Keep in mind that trials do not change your account status to gold and will only give you access to some benefits of online multiplayer. Some codes will also only work with the games they came
    with.
  8. XBF Brad A Win User

    Free Xbox Live Gold Games Unable to Download

    Hello Cianka,

    that is why unable to get the backward compatible games. They will not work with the 14 day trial unfortunately. In this link

    describing Xbox live gold
    there is a section explains the trials.

    With an Xbox Live Gold 2- to 14-day trial, you can get Xbox One Games with Gold, and discounted Gold deals.

    If it was a one month trial you could get the backward compatible games.

    Thanks,

    Brad
  9. Mister Urkel Win User

    XBOX Live 14-day Gold Trial do not work?

    Hey OoooKay420,



    Are you saying that you used the 14 day trial and then underneath the 14 days it stopped working? Its not 14 time you sign on it is 14 days from the day you first used the trial. If you liked what you saw and used when connected to live I suggest getting
    a gold membership.
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14 day gold trial not working

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