134K reward points

Discus and support 134K reward points in XBoX Rewards & Social to solve the problem; I have over 134K reward points. I have not been able to cash them in in over a year. I have contacted support on several occasions with no positive... Discussion in 'XBoX Rewards & Social' started by Scott Britton, Dec 17, 2016.

  1. 134K reward points


    I have over 134K reward points. I have not been able to cash them in in over a year. I have contacted support on several occasions with no positive results. I am really getting tired of getting the emails every month telling me that I have points pending
    only to find out that I cannot cash them in.

    Please get this fixed.

    Thanks,

    :)
     
    Scott Britton, Dec 17, 2016
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    134K reward points

    Hello TennVols73,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
    this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
     
    XBLRewards8, Dec 17, 2016
    #2
  3. 134K reward points

    I have over 134K reward points. I have not been able to cash them in in over a year. I have contacted support on several occasions with no positive results. I am really getting tired of getting the emails every month telling me that I have points pending
    only to find out that I cannot cash them in.

    Please get this fixed.

    Thanks,
     
    Scott Britton, Dec 17, 2016
    #3
  4. XBLRewards8 Win User

    134K reward points

    Hello TennVols73,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
    this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.
  5. Remember Pluto Win User

    Highest Game XP

  6. Praetorian VIII Win User

    Highest Game XP

  7. IceStorm III Win User

    free ms points

    While it's not instantly, Bing Rewards offers MS Points as a Bing Rewards points option. 125 Bing Rewards points for 100 MS points, 500 Bing Rewards points for 400 MS points, though the Bing Rewards "cost" goes down as you collect more Bing Rewards points.
  8. IceStorm III Win User

    how many Microsoft points could i potentially get for a 1 month x-box live code if i were to trade a friend

    550 MS points or so. One month of Gold is 679 Bing Rewards points if one is Bing Rewards Gold. 100 MS points is 120 Bing Rewards points. 400 MS points is 475 Bing Rewards points.
Thema:

134K reward points

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