134K reward points

I have over 134K reward points. I have not been able to cash them in in over a year. I have contacted support on several occasions with no positive results. I am really getting tired of getting the emails every month telling me that I have points pending
only to find out that I cannot cash them in.

Please get this fixed.

Thanks,

:)

 

134K reward points

Hello TennVols73,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this issue. We apologize for the inconvenience.

 

134K reward points

I have over 134K reward points. I have not been able to cash them in in over a year. I have contacted support on several occasions with no positive results. I am really getting tired of getting the emails every month telling me that I have points pending
only to find out that I cannot cash them in.

Please get this fixed.

Thanks,