13250 Credits not converting.

Gummi Tomte · Mar 29, 2018

It's now the 30th of March and my Rewards Credits have not converted to my local currency. What's up with that?

:)

Smwutches · Mar 29, 2018

Credits not converting

They would be scheduled for tomorrow's deposit.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
by the 15th of the next month.

Smwutches · Mar 29, 2018

Credits not converting

The deposit is scheduled for the 29th. I'm not sure what time zone they use for deposits, but they can take place at any time of day.

Smwutches · Mar 30, 2018

Credits are scheduled for by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are
deposited by the 15th of the next month.

XBLRewards3 · Nov 3, 2018

Hi Gummi Tomte. Smwutches is correct. The deposit is scheduled for April 12th.

Smwutches

Credits are scheduled for by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are
deposited by the 15th of the next month.

XBLRewards3

Hi Gummi Tomte. Smwutches is correct. The deposit is scheduled for April 12th.

Smwutches

The deposit is scheduled for the 29th. I'm not sure what time zone they use for deposits, but they can take place at any time of day.

Smwutches

They would be scheduled for tomorrow's deposit.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
by the 15th of the next month.

XBLRewards8

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

13250 Credits not converting.