100% packet loss while connected to internet

Hello Javier M! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you are having issues with your network. How are you connected, wireless or with cable? Whichever one you are using, have you tried the other?

Are all the required ports open? Have you tried a totally separate network such as a mobile hotspot?

"They have stated that if someone has 100% packet loss, they would have loss complete connection to the game, sever, etc. So I ask again, is it possible to exceed 100% packet loss?"

You would not have any connection to the internet, let alone XBLive, if packet loss is 100%. Connection relies on the ability of packets, information data blocks, for lack of a better term, to recognise and acknowledge the data has been sent and received
correctly, ie no corruption.

Edit.. Data showing 100% packet loss has to be a result of local internal corruption of the processors, and would require a restart.

Yea, I'm getting 100% packet loss. Test internet connection says connected to internet and everything is good. Test MP connection says can't finish multiplier test. The advanced test says 100% packet loss. Surely not my network. Tried hard wired, wireless
and the hotspot from my phone. All internet test via xbox work, but MP fails.. This is getting old.. Idc what the "service status says" they're always slow updating that.

Same issue. 100% Packet loss. No packet loss from my PC. Wireless connection via my Xbox one. Has been working fine just 10 hours ago. Tried it today: 100% packet loss.

Same thing is happening to me, I can connect to the internet on my xboxone, but when I do a multiplayer connection test it says 100%packet loss! I've disconnected the internet! reset the console! connected directly to the modem and router! I cleared blu
ray persistent storage(this worked last time), still 100% packet loss

location-bradford, uk

isp-virgin media

upload- 1.13, download-11.83, mtu-1480