100% High Packet Loss -- a glitch in my Xbox's software?

Discus and support 100% High Packet Loss -- a glitch in my Xbox's software? in XBoX on Consoles to solve the problem; Started doing multiplayer/network connection tests, receiving 100% high packet loss. Here's the kicker. It is inconsistent. I ran 30 tests in a row.... Discussion in 'XBoX on Consoles' started by Grizzle Dizzle, Sep 19, 2023.

  1. Grizzle Dizzle
    Grizzle Dizzle Guest

    100% High Packet Loss -- a glitch in my Xbox's software?


    Started doing multiplayer/network connection tests, receiving 100% high packet loss.

    Here's the kicker. It is inconsistent. I ran 30 tests in a row. High packet loss (100%) for 17 while 0% packet loss for the other 13 tests.

    A technician from my ISP came out and ran a bunch of tests. No issues on their end.

    I can also confirm, when I play online multiplayer, everything runs as normal as usual.

    What gives? It has to be something through Xbox's end.

    :)
     
    Grizzle Dizzle, Sep 19, 2023
    #1
  2. RichieB_ Win User

    100% High Packet Loss -- a glitch in my Xbox's software?

    Hello Grizzle Dizzle,



    We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.

    Thank you for understanding.

    Regards,



    Microsoft Community Moderator
  3. RichieB_ Win User

    100% High Packet Loss -- a glitch in my Xbox's software?

    Hi Grizzle Dizzle,

    Greetings!

    Thank you for posting in Microsoft Community.

    We understand that you are experiencing inconsistent packet loss while running tests on your network. I'm here to help you resolve this issue.



    Firstly, I would like to know if your Xbox console connected via wired or wireless? If you're currently connected via wireless you may try to connect your console via wired to have a secured and strong network connection.

    Also, how many devices that are using your network connection?

    You may preform the troubleshooting steps below:



    1. Check your network connection: Make sure that your console is connected to a stable and reliable network connection. You can check your network connection by going to Settings > Network > Network settings on your console.



    2. Restart your console: Sometimes, restarting your console can help resolve network issues. To restart your console, press and hold the Xbox button on your controller, select "Restart console," and then select "Restart."



    3. Check for updates: Make sure that your console is up to date with the latest software updates. You can check for updates by going to Settings > System > Updates & downloads on your console.



    4. Check your router settings: Make sure that your router is configured correctly and that the necessary ports are open for Xbox Live. You can find the necessary ports and instructions on how to open them on the Xbox support website.
    Learn more: Network ports used by the Xbox network on the Xbox console | Xbox Support


    [​IMG]






    I hope this information help you to resolve your issue. We look forward for your response.

    Thank you,

    Microsoft Community Moderator
  4. BaCKtoBASICs77 Win User

    high packet loss.

    Hi what is high packet loss it is saying 100% on mine as well
  5. iTz RyaN ii Win User

    100% packet loss?

    still getting high packet loss at 100% as of Friday 1-2-15
  6. XBF Leo G Win User

    High packet loss of 100%

    Hello IanGoat,

    Thank you for posting on the Xbox forums. We understand that you are experiencing high packet loss on your console. Are any of the other devices in your home affected by packet loss? We have a support article that provides

    troubleshooting for this specific error code    . Be sure to let us know the results!

    Thanks,

    Leo
Thema:

100% High Packet Loss -- a glitch in my Xbox's software?

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