10 Hours of Multiplayer for 3 Months of Groove Music Pass

Discus and support 10 Hours of Multiplayer for 3 Months of Groove Music Pass in XBoX Rewards & Social to solve the problem; Refer to Support Number 1398729177. I played over ten hours of multiplayer on Forza Horizon 3 in order to get a code for 3 months of free Groove Music... Discussion in 'XBoX Rewards & Social' started by SonicHedgehog76, Sep 25, 2017.

  1. 10 Hours of Multiplayer for 3 Months of Groove Music Pass


    Refer to Support Number 1398729177.

    I played over ten hours of multiplayer on Forza Horizon 3 in order to get a code for 3 months of free Groove Music Pass. After the 9/22 deadline, I await the code and have yet to receive it.

    :)
     
    SonicHedgehog76, Sep 25, 2017
    #1
  2. 10 Hours of Multiplayer for 3 Months of Groove Music Pass

    Hey again,

    It looks like all promotions for Groove Music have ended since the announcement of Groove Music being discontinued as a service and the addition of Spotify taking over according to the Groove Music and Spotify: FAQ

    HERE
    . Unfortunately, there's nothing we can do to generate any codes, since this service is being discontinued. If you had paid for any months of Groove Music and were looking for a refund, we'd suggest contact the support teams again via chat or phone,
    as they handle all refund requests.

    We appreciate your patience while we took a closer look into it!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Sep 25, 2017
    #2
  3. 10 Hours of Multiplayer for 3 Months of Groove Music Pass

    Hey again,

    It looks like all promotions for Groove Music have ended since the announcement of Groove Music being discontinued as a service and the addition of Spotify taking over according to the Groove Music and Spotify: FAQ

    HERE
    . Unfortunately, there's nothing we can do to generate any codes, since this service is being discontinued.

    We appreciate your patience while we took a closer look into it!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Sep 25, 2017
    #3
  4. Smwutches
    Smwutches Guest

    10 Hours of Multiplayer for 3 Months of Groove Music Pass

    Since that is not a Rewards program offer, you'll want to try posting in the sales and promotions forum for assistance. Also, reference numbers are only used by phone and chat support and should not be posted on the forums.
     
    Smwutches, Sep 25, 2017
    #4
  5. This is where I was directed to by the support person, with the support number as well, but thank you for your advice. I will keep that in mind in the future.
     
    SonicHedgehog76, Sep 25, 2017
    #5
  6. XBLRewards8
    XBLRewards8 Guest
    Hello SonicHedgehog76,

    This forum is for Xbox Live Rewards issues only. There is currently no Xbox Live offer that operates in a manner similar to the one you describe. If you are asking about a Microsoft Rewards offer (https://account.microsoft.com/rewards/dashboard),
    you may wish to reach out to their support team via the Microsoft Rewards website. If it was a general Xbox promotion, you would want to reach out to the general Sales and Promotion forum (https://forums.xbox.com/en-US/forums/0d7dc557-ea57-4938-a0e8-7f05d0a019fe_e2e46498-6402-4c6a-b958-69...)
    for more specific assistance.
     
    XBLRewards8, Nov 3, 2018
    #6
  7. XBLRewards8 Win User

    10 Hours of Multiplayer for 3 Months of Groove Music Pass

    Hello SonicHedgehog76,

    This forum is for Xbox Live Rewards issues only. There is currently no Xbox Live offer that operates in a manner similar to the one you describe. If you are asking about a Microsoft Rewards offer (https://account.microsoft.com/rewards/dashboard),
    you may wish to reach out to their support team via the Microsoft Rewards website. If it was a general Xbox promotion, you would want to reach out to the general Sales and Promotion forum (https://forums.xbox.com/en-US/forums/0d7dc557-ea57-4938-a0e8-7f05d0a019fe_e2e46498-6402-4c6a-b958-69...)
    for more specific assistance.
  8. Smwutches Win User

    10 Hours of Multiplayer for 3 Months of Groove Music Pass

    Since that is not a Rewards program offer, you'll want to try posting in the sales and promotions forum for assistance. Also, reference numbers are only used by phone and chat support and should not be posted on the forums.
  9. Mister Mascot Win User

    10 Hours of Multiplayer for 3 Months of Groove Music Pass

    Hey there SonicHedgehog76,

    We're not familiar with this promotion at all. There was a promotion in Forza Horizon 3 which you could get a free trial offer for Groove Music, but there hasn't to our knowledge been one that gives you a 3 month code for Groove Music for playing 10 hours.
    Can you please link us to to a page that details this promotion? It might have been an offer, but not through Xbox.

    Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  10. SonicHedgehog76 Win User

    10 Hours of Multiplayer for 3 Months of Groove Music Pass

    This is where I was directed to by the support person, with the support number as well, but thank you for your advice. I will keep that in mind in the future.
  11. Mister Mascot Win User

    10 Hours of Multiplayer for 3 Months of Groove Music Pass

    Hey again,

    It looks like all promotions for Groove Music have ended since the announcement of Groove Music being discontinued as a service and the addition of Spotify taking over according to the Groove Music and Spotify: FAQ

    HERE
    . Unfortunately, there's nothing we can do to generate any codes, since this service is being discontinued. If you had paid for any months of Groove Music and were looking for a refund, we'd suggest contact the support teams again via chat or phone,
    as they handle all refund requests.

    We appreciate your patience while we took a closer look into it!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
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10 Hours of Multiplayer for 3 Months of Groove Music Pass

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