£10 gift card bought from Amazon displaying this message when i try to redeem: 'This token ...

Discus and support £10 gift card bought from Amazon displaying this message when i try to redeem: 'This token ... in XBoX Sales and Promo to solve the problem; Anyone else had this issue? It doesnt say that its already been redeemed, just that it has expired with this code: 6fH9kzrK2E+AJTuW.6.0.6.7... Discussion in 'XBoX Sales and Promo' started by DCFC, Oct 23, 2018.

  1. DCFC
    DCFC Guest

    £10 gift card bought from Amazon displaying this message when i try to redeem: 'This token ...


    Anyone else had this issue? It doesnt say that its already been redeemed, just that it has expired with this code: 6fH9kzrK2E+AJTuW.6.0.6.7

    :)
     
    DCFC, Oct 23, 2018
    #1
  2. AshelyAnime
    AshelyAnime Guest
    My prepaid card is wrong

    It started when I bought a pre-paid card in the store, but when I tried to enter it after confirming a few times whether I typed in correctly, the message 'This token expired and can not be redeemed.' i bought 10 card for 40 zloty
     
    AshelyAnime, Oct 23, 2018
    #2
  3. TheRSC
    TheRSC Guest
    "This token has expired and cannot be redeemed."

    Hello,

    I recently received an email saying the existing reward system was changing, so I wanted to make sure I redeemed my Gems. I chose to redeem said Gems for 3 months of Gamepass (1000 Gems) and received a code a day or so later.

    Upon trying to redeem that code, I received the following message ""This token has expired and cannot be redeemed."

    Can you please assist me in this matter?

    Kind regards,

    Andrew
     
    TheRSC, Oct 23, 2018
    #3
  4. XBF Leslie D
    XBF Leslie D Guest

    £10 gift card bought from Amazon displaying this message when i try to redeem: 'This token ...

    Hi DCFC,

    I would recommend to contact Amazon, it seems that what you've received is an expired code. Expired codes can't be redeemed on your Microsoft Account. To verify the status of the code you can contact

    Live Support.

    They should be able to let you know if the code is expired or not. If the code is expired, you would have to get back with amazon.

    Also, we have an article on how to
    Troubleshoot Xbox Prepaid codes issues

    Hope this helps
     
    XBF Leslie D, Oct 23, 2018
    #4
  5. XBF Leslie D Win User

    £10 gift card bought from Amazon displaying this message when i try to redeem: 'This token has expired and cannot be redeemed.'

    Hi DCFC,

    I would recommend to contact Amazon, it seems that what you've received is an expired code. Expired codes can't be redeemed on your Microsoft Account. To verify the status of the code you can contact

    Live Support.

    They should be able to let you know if the code is expired or not. If the code is expired, you would have to get back with amazon.

    Also, we have an article on how to
    Troubleshoot Xbox Prepaid codes issues

    Hope this helps
  6. Vinny #1 Win User

    Gift card isn’t working

    Is the store you bought an official dealer or authorized to sell a gift card?

    When you try to redeem the codes, are any messages or codes displayed on the screen?
  7. ChiefJoboo Win User

    Gift cards

    So i use a £10 gift card top up on amazon then i use that to buy another £10 gift card that you redeem the same to topup £10 on xbox i know i bought a amazon card but they both are 25 character digital top up code you know £10 amazon is the same
    as £10 xbox😕
    Yes. You must use the £10 on your amazon account (after you redeem the code if you had one) and then purchase a £10 xbox gift card and then redeem that on Xbox for the money.

    Amazon gift card is not the same as an Xbox Gift card, even if they have the same amount of characters in a code. If you try to enter it, it will not accept it.

    For example, you will need to buy this (if you're in the UK in the URL):
    https://www.amazon.co.uk/d/Xbox-Live-Store-Currency-Cards/Xbox-Live-Credit-Online-Code/B018FBCUZI/

    If the co.uk is not your country, please go to Amazon and search for £10 xbox gift card. It will be emailed to your email that you have on Amazon and then you redeem it here:
    https://redeem.microsoft.com/enter and then you have the money in your account to use.
  8. TDKJ0K3R Win User

    Gift cards

    I just wanted to ask if i buy a gift card for say i.e amazon can i top up mu xbox account or not only ask as it makes sense £10 amazon is the same as £10 xbox money wise.
    So i use a £10 gift card top up on amazon then i use that to buy another £10 gift card that you redeem the same to topup £10 on xbox i know i bought a amazon card but they both are 25 character digital top up code you know £10 amazon is the same as £10 xbox😕
  9. ChiefJoboo Win User

    Gift cards

    The £10 must be either on a card that says "Xbox Gift Card £10" or you must purchase an Xbox digital gift card code on Amazon for £10 that you redeem here:
    https://redeem.microsoft.com/enter

    You can't redeem Amazon gift cards or currency in Amazon accounts for currency in your Microsoft/Xbox account - you must buy an Xbox Gift Card (or code) with that money on it.
Thema:

£10 gift card bought from Amazon displaying this message when i try to redeem: 'This token ...

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